If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation, or wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults, please check this Trouble Shooting Chart. If a problem cannot be remedied, or you are experiencing difficulty in installation, please call our Customer Service Center at the number printed on your parts list insert sheet.
Warning: Before servicing or cleaning unit, Switch power off at Service panel and lock service dis- connecting means to prevent power from being switched on accidentally. When the service dis- connecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
1.If fan does not start:
2.If fan sounds noisy:
3.If fan wobbles:
4.If light does not work:
1.Check main and branch circuit fuses or circuit breakers.
2.Check line wire connections to fan and switch wire connections in switch housing. 3.Check to make sure the dip switches from the transmitter and receiver are set on the same frequency.
CAUTION: Make sure main power is turned off.
1.Check to make sure all screws in motor housing are snug (not over tightened). 2.Check to make sure the screws which attach the fan blade holder to the motor are tight.
3.Check to make sure wire nut connectors in switch housing are not rattling against each other or against the interior wall of the switch housing.
CAUTION: Make sure main power is turned off before entering switch housing. 4.Some fan motors are sensitive to signals from Solid State variable speed controls.
DO NOT USE a Solid State variable speed control.
5.Allow
1.Make sure that the ridge of the canopy engages the notch in the downrod ball. 2.Check that all blades are screwed firmly into blade holders.
3.Check that all blade holders are tightened securely to motor.
4.Make sure that canopy and mounting bracket are tightened securely to ceiling junction box and junction box is mounted firmly to ceiling joist.
5.Most fan wobble problems are caused when blade levels are unequal. Check this level by selecting a point on the ceiling above the tip of one of the blades. Measure this dis- tance from blade tip to ceilng. Keeping measure within 1/8", rotate the fan until the next blade is positioned for measurement. Repeat for each blade. If all blade levels are not equal, you can adjust blade levels by the following procedure. To adjust a blade tip down, insert a washer (not supplied) between the blade and blade holder at the screw closest to the motor. To adjust a blade tip up, insert washer (not supplied) between the blade and blade holder at the two screws farthest from the motor. Reverse the position of the washer if blades mount from top of blade.
6.If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can redistribute the weight and possibly result in smoother operation.
1.Check wire from fan to make sure it is connected to hot wire from house. 2.Check for loose or disconnected wires in fan switch housing.
3.Check for loose or disconnected wires in light kit. 4.Check for faulty light bulbs.
CAUTION: Make sure main power is turned off before entering switch housing.
Customer Service Center
740 S.W. Loop 820, Suite 110
Fort Worth, Texas 76115
