Morphy Richards Helpline, Your Two Year Guarantee, Exclusions, 43541 Rev1 29/4/08 1627 Page

Models: 43541

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HELPLINE

43541 Rev1 29/4/08 16:27 Page 2

HELPLINE

If you have any difficulty with your appliance, do not hesitate to call. We are more likely to be able to help than the store where you bought it.

If you require assistance on using your BRITA MAXTRA filter cartridge or BRITA Memo, please call BRITA Customer Care team on the telephone number below

Please have the following information ready to enable our staff to deal with your enquiry quickly:

Name of the product

Model number as shown on the underside of the appliance.

Serial number as shown on underside of the appliance.

UK Helpline

0844

871 0954

BRITA Helpline 0844

742 4800

Spare Parts

0844

873 0720

Ireland Helpline

1800 409 119

YOUR TWO YEAR GUARANTEE

It is important to retain the retailer’s receipt as proof of purchase. Staple your receipt to this back cover for future reference.

Please quote the following information if the product develops a fault. These numbers can be found on the base of the product.

Model no.

Serial no.

All Morphy Richards products

 

EXCLUSIONS

 

 

Morphy Richards shall not be

are individually tested before

 

leaving the factory.

 

liable to replace or repair the

 

 

goods under the terms of the

In the unlikely event of any

 

guarantee where:

appliance proving to be faulty

 

The fault has been caused or is

within 28 days of purchase, it

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should be returned to the place

 

attributable to accidental use,

of purchase for it to be

 

misuse, negligent use or used

replaced.

 

contrary to the manufacturer’s

 

 

recommendations or where the

If the fault develops after 28

 

fault has been caused by

days and within 24 months of

 

power surges or damage

original purchase, you should

 

caused in transit.

contact the Helpline number

 

The appliance has been used

quoting Model number and

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Serial number on the product,

 

on a voltage supply other than

or write to Morphy Richards at

 

that stamped on the products.

the address shown.

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Repairs have been attempted

 

You may be asked to return the

 

by persons other than our

product with a copy of proof of

 

service staff (or authorised

purchase.

 

dealer).

Subject to the exclusions set

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The appliance has been used

out below (see Exclusions), the

 

for hire purposes or non

faulty appliance will then be

 

domestic use.

repaired or replaced and

 

The appliance is second hand.

dispatched usually within 7

5

working days of receipt.

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Morphy Richards are not liable

 

If, for any reason, this item is

 

to carry out any type of

replaced during the 2 year

 

servicing work, under the

guarantee period, the

 

guarantee.

guarantee on the new item will

 

Plastic filters for all Morphy

be calculated from the original

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purchase date. Therefore, it is

 

Richards kettles and coffee

vital to retain your original till

 

makers are not covered by the

receipt or invoice to indicate

 

guarantee.

the date of initial purchase.

This guarantee does not confer

 

To qualify for the 2 year

 

any rights other than those

guarantee, the appliance must

 

expressly set out above and

have been used according to

 

does not cover any claims for

these instructions supplied. For

 

consequential loss or damage.

example, kettles should have

 

This guarantee is offered as an

been regularly descaled.

 

additional benefit and does not

 

 

affect your statutory rights as a

 

 

consumer.

 

This guarantee is valid in the

 

 

UK and Ireland only.

For electrical products sold within the European Community. At the end of the electrical products useful life, it should not be disposed of with household waste. Please recycle where facilities exist. Check with your Local Authority or retailer for recycling advice in your country.

Morphy Richards products are intended for household use only.

Morphy Richards has a policy of continuous improvement in product quality and design.

The company, therefore reserves the right to change the specification of

it’s models at any time.

The After Sales Division

Morphy Richards Ltd

Mexborough, SouthYorkshire,

England, S64 8AJ

Helplines (office hours) UK 0844 871 0954 Spare Parts 0844 873 0720 Republic of Ireland 1800 409 119

KT43541 MUK Rev 1 04/08

 

For details of other products in the Morphy Richards range, please see our website . . .

 

 

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www.morphyrichards.com

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Morphy Richards Your Two Year Guarantee, Exclusions, 43541 Rev1 29/4/08 1627 Page, UK Helpline, 0844, Spare Parts