Descaling
IMPORTANT: As this kettle is fitted with a concealed element it must be descaled regularly. Frequency of descaling depends on usage and the hardness of the water in your area.
Excessive scale can cause the kettle to switch off before boiling and may damage the element invalidating the warranty.
It is essential that regular descaling takes place.
Remove hard scale using a proprietary descaling product suitable for glass kettles.
We recommend Oust All Purpose Descaler (please follow the instructions carefully) which may be purchased from our Helpline or from your local retailer.
Alternatively use citric acid crystals (available from most pharmacies) as follows.
1Fill the kettle 3/4 full, boil, then unplug the kettle (remove the cordless kettle from the base unit) and stand it in an empty sink or bowl.
2Add 50gm of citric acid crystals to the water gradually, then leave the kettle to stand. Do not use a more concentrated solution.
3As soon as the effervescence subsides, empty the kettle and rinse it thoroughly with cold water.
4Wipe the outside of the kettle thoroughly with a damp cloth to remove all traces of
acid which may damage the finish. IMPORTANT: Ensure that the electrical
connections are completely dry before using the kettle.
Cleaning
WARNING: Always disconnect the plug from the mains and allow the kettle to cool before cleaning.
Wipe the outside with a damp cloth.
IMPORTANT: Do not use abrasive cleaners on the outside of the kettle which may scratch the surface.
Helpline
If you have any difficulty with your appliance, do not hesitate to call us. We’re more likely to be able to help than the store from where you bought it.
Please have the following information ready to enable our staff to deal with your query quickly:
•Name of the product
•Model number as shown on the underside of the appliance.
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