Motorola 2 manual Service & repairs, If you have questions or need assistance, we’re here to help

Your phone reboots, then shows a green robot on the screen.

Tip: If you activate the wrong prompt or run into problems, you can start over by forcing a reboot.

6.When the green robot appears, press Volume Up and Volume Down together.

The recovery menu appears. Press the volume keys to scroll to the factory reset option, then press Power to activate it. Press the volume keys to scroll to the Yes confirmation, then press Power to confirm.

7.When the reset is complete, press Power to choose reboot from the recovery menu.

Service & repairs

If you have questions or need assistance, we’re here to help.

Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at: 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).

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