Service & Repairs
If you have questions or need assistance, we're here to help.
Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at
How to Obtain Service or Other Information
1.Please access and review the online Customer Support section of Motorola's consumer website prior to requesting warranty service.
2.If the Product is still not functioning properly after making use of this resource, please contact the Warrantor listed at the Motorola website or the contact information for the corresponding loca- tion.
3.A representative of Motorola, or of a Motorola Au- thorized Repair Center, will help determine whether your Product requires service. You may be required to download, or otherwise obtain and accept software updates from Motorola or a Mo- torola Authorized Repair Center. You are respon- sible for any applicable carrier service fees incurred while obtaining the required downloads. Complying with the warranty process, repair in- structions and accepting such software updates is required in order to receive additional warranty
support.
4.If the software update does not fix the problem, you will receive instructions on how to ship the Product to a Motorola Authorized Repair Center or other entity.
5.To obtain warranty service, as permitted by appli- cable law, you are required to include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the prob- lem; (c) the name of your service provider, if appli- cable; (d) your address and telephone number. In the event the Product is not covered by the Mo- torola Limited Warranty, Motorola will inform the consumer of the availability, price and other con-
ditions applicable to the repair of the Product. To obtain service or other information, please access and review the online Customer Support section of Motorola's consumer website at www.motorola.com.
Motorola Mobility LLC Limited Global Warranty Mobile Phones
Note: This Limited Warranty is not applicable in Quebec, Canada.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL RIGHTS AND
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