Forgot your pattern or passcode?

Troubleshooting

 

If you forget your pattern or passcode, see your

we’re here to help

 

service provider.

Crash recovery

 

 

 

 

In the unlikely event that your phone stops responding

 

to touches and key presses, try a quick reset. Remove

 

the back cover and battery (“Assemble & charge” on

 

page 3), then replace and switch your phone on as

 

usual.

 

 

Reset

 

 

To reset your phone to factory settings and erase all

 

the data on your phone, touch Menu

> Settings

 

> Privacy > Factory data reset > Reset phone.

Warning: All data on your phone will be deleted. (Nothing on your memory card is deleted.)

Service & repairs

If you have questions or need assistance, go to http://www.motorola.com/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-734-5870 (United States),

1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).

52Troubleshooting

Page 54
Image 54
Motorola 68000202881-B 66 manual Troubleshooting, Crash recovery, Service & repairs, Settings