Manuals / Motorola / Cell Phone / Cell Phone

Motorola 6809512A76-A manual troubleshooting, check here first, no display

Models: 6809512A76-A

1 80

Download 80 pages 52.22 Kb

Page 53

Image 53

troubleshooting

check here first

If your phone does not seem to work properly, read this page first.

when the backlight is turned off, it can seem like your phone isn’t working

Question: My phone does not turn on when I press the keys, but I know the battery is good.

Answer: If the backlight set to off, it might appear as if the phone is not working. Check the backlight setting.

Find it: M > Settings > Initial Setup

>Backlight

no display

Question: Why can’t I see the display when I use my phone? I know the battery is good.

Answer: The backlight may be set to off. Check the backlight setting.

Find it: M > Settings > Initial Setup

>Backlight

troubleshooting 51

Page 53

Image 53

Motorola 6809512A76-A manual troubleshooting, check here first, no display, Find it M Settings Initial Setup Backlight

Contents

User’s Guide motorola W370Page Volume Keys HELLOMOTOMake & answer calls Charge up & connect to your PC Turn on & off, hang up, exit menus Open menus Navigate menusSchaumburg, IL Motorola, Inc Consumer Advocacy Office 1307 East Algonquin RoadMotorola, Inc Manual Number 6809512A76-ABattery Indicator Message Indicator Call Indicator Battery check it outInsert the headset accessory for handsfree use Note Your phone may not appear exactly as the phone image aboveother features contentsmain attractions basicstroubleshooting w Settings menu mapn Contacts Q Games & AppsZ Initial Setup U In Call Setupt Ring Style H Call ForwardUse and Care cleaning solutionsliquids of any kind dust and dirtFind it M Call History Dialed Calls essentialsabout this guide SIM card batterybattery installation battery tips battery chargingmake a call turn it on & offyour phone number Find it M Settings In Call Setup Answer Optionsanswer a call send a multimedia message main attractionsmultimedia messages To cancel or save the message as a Draft, press M Save to Drafts receive a multimedia messagesound files will play when its slide bar displays 5 To send the message, press SEND16 main attractions chattingINSERT. See “chat” on page display basicsSwitch Data status indicatorsFind it M Personalize Home Screen Home Keys Icons show PDP context active * or available +7 Ring Style Indicator −Shows the ring style setting status icons Setup Status Indicatormenus w Settingsn Contacts á Internettext entry select a feature optionSymbol set up a text entry modechoosing a text entry method iTAP modenumeric mode tap modesymbol mode volumenavigation key handsfree speakercheck battery meter codes & passwordsYou can also change your SIM PIN or call barring passwords To check your battery meterFind it M Settings Ring Style Detail Find it M Settings Ring Style StyleAutoupdate customizeFind it M Settings Initial Setup Time and Date Autoupdate time, date, date format, and autoupdate setupwallpaper Home Screen Clock SetFind it M Settings Initial Setup Backlight Find it M Personalize Color Settingscreen saver display appearanceoptional handsfree operation Find it M Settings Headset Auto AnswerMulti-key Open tocall history callsFind it M Call History Messagereturn a call redialhold or mute a call call waitingFind it M Settings In Call Setup My Caller ID Find it M Settings In Call Setup Call Waitingcaller ID emergency callsvoicemail international calls1-touch dial store your voicemail number inserting special characters into dialing sequencesreceive voicemail Find it M Messages Voicemail36 calls Number other featuresadvanced calling M Settings Call Forward lantern M Settings LanternM Tools Lantern DialNumber contactsM Contacts M New Category Insert SoundM Contacts entry M Sorting By sort order M Contacts M SetupDONE M Contacts M Setupmessages web browser wap chatvCard New ChatDetail Ring Volume M Settings Initial SetupDetail Key Volume personalizingReorder ViewM Settings Initial Setup Master Clear M Call History Call Times call times & costsset alarm M Tools Alarm Clock M Settings Networkhandsfree operation networkM Tools Stop Watch M Tools CalendarNote After Stop Watch is other features-personal organizerfun & games securitydisplays SIM Blocked LockFind it M Settings Initial Setup Backlight troubleshootingcheck here first no displayFind it M Settings Initial Setup Backlight no backlight on the displayphone doesn’t vibrate If you have questions or need assistance, were here to help service & repairsservice & repairs 54 SAR Data Specific Absorption Rate Dataradio waves SAR Data or the Canadian Wireless Telecommunications Association CWTA Web siteEuropean Union Directives Conformance Statement 0168Hereby, Motorola declares that this product is in compliance with ApprovalImportant Safety and Legal Information Exposure to Radio Frequency RF Energy Safety and General InformationOperational Precautions RF Energy Interference/Compatibility Driving PrecautionsFollow Instructions to Avoid Interference Problems Implantable Medical DevicesDo not throw your battery or mobile device in the trash Operational Warningslithium ion battery Do not let your battery, charger, or mobile device get wetChoking Hazards Caution About High Volume UsageGlass Parts Seizures/Blackouts62 Industry Canada Notice Industry Canada Notice to UsersFCC Notice to Users What Does this Warranty Cover? Motorola Limited Warranty for the United States and CanadaAccessories as Reorient or relocate the receiving antennaAccessories and wired connectionMonaural Headsets headsets that transmitWho Is Covered? How to Obtain Warranty Service or Other InformationWhat Will Motorola Do? CD-ROM, or floppy disk66 Warranty What Other Limitations Are There?Canada All ProductsHearing Aids Hearing Aid Compatibility with Mobile PhonesProduct Registration Information from the World Health OrganizationSource WHO Fact Sheet Online Product RegistrationExport Law Assurances Disposal of your Mobile Device and AccessoriesCaring for the Environment by Recycling Disposal of your Mobile Device Packaging and User’s GuidePrivacy and Data Security California Perchlorate Label70 Perchlorate Label There is no special handling required by consumersDrive Safe, Call Smart SM Smart Practices While DrivingDriving Safety Wherever wireless phone service is available 72 Driving Safetyindex Page SIM Subscriber Identity Module card MMS 14 text entry 22 setup text message 23, 42 time set tap text entry setup tap text entry mode 24 templatestime zone, automatic 28 timers 47 troubleshooting 51 turn on/off voicemail voicemail message indicator volume 25Page 6809512A76-A