messages: “enter special code,”

“SIM locked - contact service provider,” “subsidy password”

Question: What do these messages mean?

Answer: You might see this message if you have an incorrect SIM card or if you have incorrectly entered your code five times. You will have to enter it correctly. Contact your service provider, if necessary. You might need to replace your SIM card.

keypad does not respond

Question: My display is dark and the keypad doesn’t respond. Why not?

Answer: The keypad could be automatically locked. To check this, please unlock your keypad by pressing M and *.

If you would not like this feature enabled on your phone, please go to M > Settings > Security > Auto Key Lock, to disable the auto keypad lock function or change the timers associated with it. If you disable this feature, you can still manually lock and unlock the keypad by pressing M and *.

service and repairs

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Motorola C123 manual Keypad does not respond