Troubleshooting

Check these questions first if you have problems with your phone:

Question

Answer

Is your battery

The battery level indicator should have at

charged? Do you

least one segment showing (C). If it

see B in the

does not, recharge your battery. (See

display?

“Charging the Phone” on page 26 and

 

“Battery Use” on page 27.)

Do you have a

If necessary, turn off your phone and

valid SIM card

make sure that you have inserted a valid

inserted in your

SIM card. (See “Changing Your SIM

phone?

Card” on page 22).

Does the handset

The signal strength indicator should have

have a signal? Do

at least one segment showing (1). If it

you see jin the

does not, move to an area with a stronger

display?

signal to use your phone.

Is the earpiece

While on a call, press the side of

volume too low?

the Skey.

 

 

Is the other party

Your phone may be muted. Press

unable to hear

UNMUTE (+) if necessary to unmute the

you?

phone.

 

Also, make sure that your phone’s

 

microphone is not blocked by its carrying

 

case or a sticker.

Troubleshooting - 119

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Motorola C330 manual Troubleshooting