8 TROUBLESHOOTING

Problem

Possible Solution

 

 

There are black bars

All 4:3 HDTVs display HD programs in letterbox format (black bars above and below

above and below the

the picture) because of the shape of the display screen.

picture

Turn on the 4:3 OVERRIDE feature in the User Settings menu. This

 

 

enables most standard screen TVs to display a full screen picture

 

when the DCH6200 is tuned to a 4:3 program.

 

Set the TV TYPE to 4:3 Pan-Scan. This enables the DCH6200 to

 

remove the black bars above and below the picture when possible.

 

Some SD programs are broadcast in the letterbox format with black bars above and

 

below the picture. Some widescreen TVs offer a zoom feature that may be able to

 

remove the black bars (see your TV manual for information about zooming 4:3 video).

 

 

There are black bars on

This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF. To set 4:3 SD

all four sides of the

programming to fill the screen, depending on the capabilities of the TV, set

picture

4:3 OVERRIDE to 480i or 480p.

 

This may occur on a 16:9 TV if the active video for an SD broadcast is in letterbox

 

format. To confirm, wait for a commercial or look for a graphic, such as a network

 

logo. If the commercial fills the screen from top to bottom, or the graphic appears

 

below the active video, the program is being letterboxed by the broadcaster. You can

 

minimize this by activating the zoom feature on the TV.

 

A broadcaster may include black bars on either side of a widescreen broadcast. This is

 

called a “hybrid” aspect ratio and results in a black border surrounding the video on a

 

4:3 TV. Because this is part of the broadcast, the DCH6200 cannot correct the video.

 

You may be able to minimize the border using the zoom feature on the TV.

 

 

Colors do not appear

Be sure to match up each signal to the same YPbPr connection on the TV, otherwise

correctly

the colors will not appear correctly on your TV.

 

 

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Motorola DCH6200 operation manual Troubleshooting