TROUBLESHOOTING
Before calling your service provider, review the troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider.
Problem | Cause | Possible Solution |
No sound | Accidentally pressed MUTE on the |
| remote control. |
| The stereo is tuned to the wrong |
| entertainment component. |
| You are watching TV using your |
| VCR, and your VCR is off. |
Press MUTE on the remote control to restore the volume level.
Check that the stereo is looking at the proper input source.
Turn your VCR on.
No picture | Cable signal may not be reaching |
| your home. |
Check to be sure that all cables are connected properly and that your TV is tuned to the cable channel 3 or 4.
If connected through the baseband RCA video connection, make sure the cables are connected properly.
If you are watching TV using your VCR, be sure your VCR is on.
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