Motorola DCT5100 manual Troubleshooting, Problem

TROUBLESHOOTING

Problem	Cause	Possible Solution
Picture or sound is noisy	Coaxial cable is disconnected	Reconnect the cable and hand-tighten if loose.
on one channel	or loose.
Sound from only one	Cable connections are disconnected	Hand-tighten or reconnect the cables properly. Ensure that wires
stereo speaker	or loose.	are not frayed and plugs are not bent or broken.
No power	Power cord is disconnected.	Reconnect the power cord. Ensure that the DCT5100 is plugged
		into an outlet that is always live.
Remote control does	Remote isn’t set in cable TV mode.	Press CABLE on the remote control.
not work	Obstruction between remote and	Ensure that nothing is on the DCT5100 or blocking a clear line of
	cable terminal.	sight between it and the remote control.
	Dead batteries.	Change the batteries in your remote control according to the
		instructions in the section, “Installing Batteries.”

Poor audio quality	Audio levels on external devices not
	set relative to DCT5100 volume
	level.

For best audio quality, use the remote control to set the DCT5100 to approximately ¾ of maximum volume level and then adjust the audio levels on the external devices.

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