Q. Does the DVR automatically delete programs when the record space is full?

A. Only if you set it up that way. The DVR will automatically delete programs if you tell it to do so by setting the programs to be deleted when space is needed. When the record space is full, the oldest recordings that you have set to be deleted, will be deleted first. If you do not want the DVR to automatically delete certain recordings, you can set them so that they are only deleted by you.

Troubleshooting

Q. Why doesn’t the set-top box respond when I press the keys on my remote?

A. Make sure your remote is in the Cable mode. Press the CABLE button on the remote.

Q. If the power goes out, do I need to reset my Parental Locks and Purchase PINs, Favorite Channels, Locks and Reminders?

A. No. These items will not be lost if the terminal loses its power.

Q. Nothing happens when the MENU button is pushed, but I can change the channel up and down. A. If the terminal was just installed, it takes approximately 15-30 minutes for the guide to be downloaded to the set-top. If after 15-30 minutes nothing happens, unplug the terminal, plug it back in and wait another 15-30 minutes. If i-Guide still does not appear, contact your cable company.

Q. I can’t see the edges of the i-Guide screens.

 

A. Select the Adjust Screen Position option from the Setup screen. Press the

buttons until the

arrows on the screen are centered.

 

Q. The guide has locked up. Neither the buttons on the remote, nor the buttons on the terminal itself work. A. Try unplugging the terminal and then plugging it back in. This will reset the terminal and allow for data to

be downloaded. It will take some time for the information to appear. If there is still a problem after the information has appeared, call your cable company.

Q. I have no video, a snowy picture, or I cannot tune to any of the digital channels.

A. Make sure that all of the cable connections are secure and that the TV is tuned to the correct channel (3 or 4). Also, make sure you are actually controlling the cable terminal (press the CABLE button on the remote).

Q. Why won’t my remote control respond when I press a button?

A. Go through this quick checklist to determine the problem:

1.Press the CABLE button on the remote to make sure it is in Cable mode. Try using the remote again. Move to Step 2 if necessary.

2. If the remote is still not functioning correctly, press the CHAN button on the front of the terminal. If the channel changes, there is a problem with the remote control. The batteries or the remote control itself may need to be replaced.

Q. There are no listings in i-Guide, or the words “To Be Announced” appear in the listings screens.

A. This can happen if there has been a power failure or if the terminal was unplugged. Make sure everything is plugged in and running. Wait 15-30 minutes as the channels and program data start to fill in.

Page 12
Image 12
Motorola DCT6412 manual Troubleshooting, Why won’t my remote control respond when I press a button?

DCT6412 specifications

The Motorola DCT6412 is a sophisticated digital cable set-top box that has made a significant impact in the realm of home entertainment systems. Known for its robust performance and advanced features, the DCT6412 combines both a digital cable tuner and a hard disk drive (HDD) for an enhanced viewing experience.

At its core, the DCT6412 supports both standard-definition and high-definition content, making it suitable for a range of televisions. With its capability to receive advanced digital cable signals, users can enjoy sharper pictures and clearer audio, enhancing the overall viewing experience. The box is designed to support multiple video formats, including 720p and 1080i, which ensures that it can handle the vast majority of HD broadcasts available.

One of the standout features of the DCT6412 is its built-in 120GB hard drive. This generous storage capacity allows users to record multiple hours of their favorite shows, movies, and sports events. The box also supports the popular digital video recording (DVR) functionality, which means you can pause live TV, rewind, and play back missed segments at your convenience. This flexibility encourages viewers to take control of their television schedules, enabling them to watch their content on their terms.

The Motorola DCT6412 is equipped with an intuitive user interface that simplifies navigation through programming and recorded content. The interface provides easy access to on-screen guides and settings, allowing users to quickly search for shows and set recording schedules. Moreover, the box supports interactive TV features, which can include applications that provide weather updates, news, sports scores, and more.

Connectivity options are abundant with the DCT6412. It comes with multiple outputs, including HDMI, component video, and composite video outputs, allowing for versatile connections to various display devices. Additionally, it is equipped with S/PDIF and RCA audio outputs for high-quality sound transfer.

Durable and compact, the Motorola DCT6412 is designed to fit seamlessly into home entertainment systems. With its blend of digital capabilities and user-focused features, it has become a popular choice for consumers looking to elevate their viewing experience. The combination of HD support, DVR capability, and user-friendly design makes the DCT6412 a valuable asset for any household seeking reliable and advanced digital television options. Whether you are a casual viewer or a dedicated binge-watcher, the Motorola DCT6412 meets the demands of modern television consumption with efficiency and style.