7 TROUBLESHOOTING

Problem

Possible Solution

 

 

There are

Wide screen TVs display 4:3 programs in this format unless set to

black bars to

Stretch. Turn on the 4:3 OVERRIDE feature in the User Settings

the right and

menu. This enables most wide screen TVs to stretch the video to fill

left of the

the screen (see your TV manual for information about stretching 4:3

picture

video).

 

 

•

If the DCX3200 is connected to a wide screen TV,

 

 

verify that the TV TYPE is set to 16:9 in the User

 

 

Settings menu.

 

Many HD programs are broadcast in pillar-box format with black bars

 

to the left and right of the picture. These programs are broadcast in

 

16:9 HD formats even though the video is not 16:9.

 

 

There are

All 4:3 HDTVs display HD programs in letterbox format (black bars

black bars

above and below the picture) because of the shape of the display

above and

screen.

 

below the

•

Turn on the 4:3 OVERRIDE feature in the User

picture

 

Settings menu. This enables most standard screen

 

 

 

 

TVs to display a full screen picture when the DCX3200

 

 

is tuned to a 4:3 program.

 

•

Set the TV TYPE to 4:3 Pan-Scan. This enables the

 

 

DCX3200 to remove the black bars above and below

 

 

the picture when possible.

 

Some SD programs are broadcast in the letterbox format with black

 

bars above and below the picture. Some widescreen TVs offer a

 

zoom feature that may be able to remove the black bars (see your TV

 

manual for information about zooming 4:3 video).

 

 

There are

This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF. To

black bars on

set 4:3 SD programming to fill the screen, depending on the

all four sides

capabilities of the TV, set 4:3 OVERRIDE to 480i or 480p.

of the picture

This may occur on a 16:9 TV if the active video for an SD broadcast is

 

 

in letterbox format. To confirm, wait for a commercial or look for a

 

graphic, such as a network logo. If the commercial fills the screen

 

from top to bottom, or the graphic appears below the active video,

 

the program is being letterboxed by the broadcaster. You can

 

minimize this by activating the zoom feature on the TV.

 

A broadcaster may include black bars on either side of a wide screen

 

broadcast. This is called a “hybrid” aspect ratio and results in a black

 

border surrounding the video on a 4:3 TV. Because this is part of the

 

broadcast, the DCX3200 cannot correct the video. You may be able to

 

minimize the border using the zoom feature on the TV.

 

 

Colors do not

Be sure to match up each signal to the same YPbPr connection on the

appear

TV, otherwise the colors will not appear correctly on your TV.

correctly

 

 

 

 

 

 

 

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