Motorola DSR 550 installation manual Select Option 2. Installer Setup, the Download Operation step

verify that your signal strength is at an acceptable level by pressing option 2. Installer Setup, then option 1. Tune Satellite Signal.

The Signal Level Number should be about 30. The signal strength meter bar should be green as well. Press the back key on the RCU to get back to the Setup Options screen.

View Status	The STB is now ready to be authorized. Please pull up the
Screen	following screen to monitor the authorization process.
	Note: If you have already received trips on a prior
	installation, the receiver may go directly to cycling the
	‘Light Pipes’ in the Download Operation step. If so, go to
	the Download Operation step.
	Select Option 2. Installer Setup.
	Selection Option 2. Reportback.
	The following menu will appear. The Trip Count field
	should be zero (0). After authorization (see step below),
	this field will increment indicating successful authorization.

Getting	Call the VoOm Call Center: (866) 522-8666 and tell the
Activated	ICOMs operator that you wish to have a Cablevision VoOm
	unit activated. Provide the VoOm account number from
	your workorder. The VoOm account number is the only
	information you should provide to the VoOm CSR to look
	up the customer. Ask them to authorize and have a
	“refresh” (instant trip) sent to the unit. Provide the
	serial number to the operator, and request that they send
	multiple trips. Keep the operator on the phone until the
	next step is completed.
	After a few seconds, the Trip Count field will increment,
	the TV screen will go black, and the STB front panel amber
	“light pipes” will begin to cycle/flash.
	If the Trip Counter field does not increment, and the TV
	does not go black, the STB has not received the
	authorization messages. Verify the correct unit address has
	been recorded by looking at the rear panel label again.
	Verify that the operator has used that exact U/A when
	creating and authorizing the unit. Ask the operator if they
	have authorized the unit with the correct tiers and channel
	map.

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