TROUBLESHOOTING
My phone does not find my headset. Make sure the blue light on your headset is steadily lit when your phone is searching for devices (see step 3).
My headset worked before but now it's not working.
Make sure your phone is on and the Bluetooth feature is turned on in your phone (see step 2). If the Bluetooth feature has been turned off or was turned on only temporarily, you may need to restart the Bluetooth feature (see step 2). If you have confirmed the Bluetooth feature is on in your phone, pair your phone and headset again
(see step 3).
Support.
If you need more help, contact us at
Support.
