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The following Parental Control features provide further security against unauthorized viewing:
• WHEN THE PROGRAM CHANGES: If ratings-based locks are enabled, each time a new program
starts which meets or exceeds current rating locks, the parental password must be re-
entered. For example, “Schindler's List” is a historical drama rated R for violence and
language. You unlock this program for your teenager. It is followed on the same channel
by “American Pie”, which is rated R for strong sexuality and crude dialogue. You will
need to re-enter the parental password in order to unlock American Pie and allow it to be
viewed.
• WITH NO GUIDE DATA: If Guide data has been cleared by a power outage or reset and
Parental Controls are “Enabled”, the parental password will be required to tune to any
channel until Guide data has reloaded. In most cases, Guide data should return within
15 minutes.
• INCORRECT PASSWORD: If an incorrect password has been entered five consecutive times,
the system will go into lockdown and deny access to all locked content (including the
entire Parental Controls menu) for 60 minutes. If you have forgotten your password, you
must call Shaw Direct customer service to have it reset.
If you are prompted for your parental password to tune to a channel or view the next program and
do not wish to unlock that channel or program, simply press LAST on the remote control to return
to the last channel you were viewing. You can also press GUIDE or PVR to find something else to
watch.
If you have unlocked a program or channel and wish to re-enable all locks,
simply power the receiver off and then back on. All programs and channels
will be re-locked based on the current Parental Control settings.