3. Making and Answering Calls 27

Making Calls
Emergency Calls
Your phone supports emergency calling. Emergency
phone calls can be made even when your SIM card is
blocked or not in your phone.
䊳Enter 911 and press Talk ` to be connected
to an emergency response center. If you are on an
active call, you must end it before calling 911. If
your phone is password locked (see “Security
Lock” on page 75), select the Emergency call
button at the bottom of the screen.
When you make an emergency call, your phone’s GPS
Enabled feature can help emergency service
personnel find you, if you are in a location where your
phone's GPS antenna has established a clear view of
the open sky and your local emergency response
center has the equipment to process location
information. See “GPS and AGPS” on page 123.
Because of the limitations of this feature, always
provide your best knowledge of your location to the
emergency response center when you make an
emergency call.
Important: Always report your location to the 911 operator
when placing an emergency call. Some
designated emergency call takers, known as
Public Safety Answering Points (PSAPs) may not
be equipped to receive GPS location information
from your phone.
If you have not registered on the network,
emergency calls cannot be placed while your
SIM card is in your phone.
If you are bringing your phone number to Sprint
from your previous carrier, you may receive a
temporary telephone number while your Nextel
phone is being programmed with your
permanent phone number. If you make a call to
911 and the call fails, the 911 emergency
response center will not be able to call you back
on your Nextel phone if in the meantime, your
Nextel phone has been programmed with your
permanent telephone number. If the call is
disconnected before location and details have
been provided, call 911 again and advise that you
were disconnected.