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Motorola 120e, L702BT manual Troubleshooting, Question Answer

Models: L702BT 120e

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Troubleshooting

Check these questions ﬁrst if you have problems with your phone. If you need additional help, contact the Motorola Customer Call Center at 1-800-331-6456 (United States) or 1-800-461-4575 (Canada).

Question	Answer
Is your phone	Press M #. If you do not see
set up	your phone number, contact your
correctly?	service provider.

Is your battery	The battery level indicator should
charged? Do	have at least one segment
you see B in	showing (C). If it does not,
you see B in	showing (C). If it does not,
the display?	recharge your battery. See
the display?	recharge your battery. See
	page 18.
	page 18.

Does the	The signal strength indicator
handset have	should have at least one segment
a signal? Do	showing (1). If it does not, move					Troubleshooting
low?	phone.					Troubleshooting
you see j in	to an area with a stronger signal
the display?	to use your phone.
Is the earpiece	While on a call, press the upper
volume too	volume key on the side of your

Is the other	Press UNMUTE (+) if necessary to
party unable	unmute the phone.
to hear you?	Also, make sure that your phone’s
	Also, make sure that your phone’s
	microphone is not blocked by its
	carrying case or a sticker.

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Motorola 120e, L702BT manual Troubleshooting, Question Answer

Contents

Users Guide Page Welcome Motorola, Inc. All rights reserved United StatesSoftware Copyright Notice Manual number 6809441A94-0 Cover number 8988485L49-OMenu Map Main MenuShortcuts Phone Status Settings MenuContents Page Page Page 135 134136 137Optional Features Navigating To a Menu FeatureOptional Accessories Find the FeatureRF Operational Characteristics Safety and General InformationPortable Phone Operation and EME Exposure Centimeters from your body Centimeters from your body when transmittingPersons with pacemakers should PacemakersHearing Aids Other Medical DevicesSafety and General Use While Driving Operational Cautions Remove the battery from its protective clear plastic case Installing the BatteryGetting Started What’s in the Box?If necessary, slide Charging the BatteryPlug Travel Charger into Making a Call Turning Your Phone OnDo ThisTo Press and hold P turn on your phoneEnding a Call Answering a CallSeeing Your Phone Number About Your Phone Using the Display➌ In Use Indicator Shows that a call is in progress ➊ Signal Strength Indicator Vertical bars showLow Battery and hear the low battery alert ➑ Active Line Indicator Shows the current active phone lineBattery Use Adjusting VolumeZooming In and Out You can also zoom in and out from the menu. SeeBattery Care Turn off the display backlight Extending Battery LifeMaking Answering Calls Using Automatic RedialRedialing a Number Or Retry +Returning an Unanswered Call Using Caller IDCalling an Emergency Number View +Press Either volume key Turn off the alert Canceling an Incoming CallTurning Off a Call Alert Or IgnoreCalling With One-Touch Dial Calling With Speed DialKeypad keys Enter the speed dial number Submit the numberCalling a Number In a Text Message Additional Calling FeaturesPress M Recent Calls Do This To CallReceived Calls or Dialed Calls entry to callUsing Call Waiting Using Features While On a CallSwitch back to the ﬁrst call Making a Three-Way CallAdditional On-Call Features Navigating to a Feature Using the MenuLeft Soft Key Exit or BackBack Selecting a Feature OptionChange + Entering Feature InformationOK + Press M from any text entry screen to select a text mode Choosing a Text ModeEntering Text ITAPUsing Tap Method General Text Entry Rules While it is highlighted by the block cursor Character ChartSymbol Chart Using Symbol ModePress Enter the symbol at Press a numberWord choices are updated Using iTAP Software Predictive Text Entry MethodEnter Words ¿ ¡ ~ £ ¥ + x * / = # §Press * or # highlight the word you want Enter Novel WordsCursor location Space is automaticallyCapitalization PunctuationDelete Letters and Words Enter NumbersReceived Calls Menu Feature DescriptionsRecent Calls Recent Calls Call TimesCreate Message VoicemailInbox OutboxShortcuts DraftsSettings Phone Status Active Line Settings Ring StylesMy Tones Create custom alert tones for your phone. SeeView a detailed battery charge meter Settings Phone Status Battery MeterSettings Phone Status Other Information SettingsIn-Call Setup In-Call TimerPhone Lock M Settings Security Lock Keypad M Settings SecurityNew Passwords M Settings Security New Passwords Restrict Calls M Settings Security Restrict CallsSettings Location Other SettingsBanner Initial SetupTime and Date Auto PIN DialZoom TTY SetupScroll AnimationMaster Reset Car Settings View and adjust your phone’s network settingsHeadset Automatically answer calls after two rings. SeeRecent Calls Viewing Received Calls or Dialed CallsScroll to Received Calls or Option Description Viewing and Resetting Call Timers Using the NotepadOpen the Dialing Menu to Store +Last Call Timer DescriptionAll Calls LifetimeYES Reset +Phonebook Voice Name indicatorViewing Entry Details Number orEnter Information Storing a Phonebook EntryRecord + Complete Phonebook Entry Storing a PIN Code With the Phone NumberDone Insert PauseInsert n Recording a Voice Name For a Phonebook EntryPhonebook List Dialing a Phonebook EntryVoice Dial Editing a Phonebook EntryPress and release Make the call Voice key Edit +Sorting the Phonebook List Deleting a Phonebook EntryOpen the Phonebook Menu Voice Name , or EmailFor more information Synchronizing with TrueSync SoftwareWeek View DatebookDay View Event ViewDatebook Menu Adding a Datebook Event Changing Event InformationDatebook day Open the Datebook Menu Copying an EventProducts Deleting an EventTurning the Radio On and Off RadioRadio + Off +Storing a Preset Tuning a StationSelecting a Preset Preset locationRadio Messages-Voicemail VoiceMail SetupStoring Your Voicemail Number Store the numberFind the Feature M Messages VoiceMail Turning Off the Voice Message Waiting IndicatorReceiving a Voicemail Message Listening to a Voicemail MessageSetting Up the Text Message Inbox Inbox SetupMessages-Text Receiving a Text Message Find the Feature M Messages InboxReading, Locking, or Deleting a Text Message Read +Scroll to the message Following indicators showMessage status = unreadGo To Call BackReply ForwardBrowse + Sending a Text MessageNo + Select PrioritySending a Quick Note Text Message EditSend Viewing the Status of Sent Text Messages Find the Feature M Messages OutboxMessages that you send are stored in the outbox = sending in progressRing Styles Change Style SettingsSelecting a Ring Style Customizing a Ring StyleSelect the event Activate and Deactivate Ringer IDsScroll to the alert you want Select the alertSet Ringer or Keypad Volume Creating Alert TonesCreate a Tone Key Display Description Enter NotesTask Action Compose Menu, and select ExampleSet octave Three Enter a Quarter note Quarter note ﬂatPlay a Tone Edit a Tone0 0 0 enter a whole Delete a Tone To turn off all reminders Setting RemindersSelect the reminder alert 100Standard Shortcuts ShortcutsCreating a Shortcut 101Voice shortcut Press Record + Begin recording Press and release102 Use a Keypad Shortcut Using ShortcutsSelect a Shortcut From the List Use a Voice ShortcutRecording a Voice Note Voice NotesDo This Result 104Voice Notes Viewing the Voice Notes ListVoice Notes Menu 105Playing a Voice Note Playback Screen106 To rewind to Voice Note ControlsBeginning Restart 107Open the Voice Notes Menu Locking and Unlocking a Voice NoteScroll to Lock or Unlock To lock or unlock a voice note during playbackDeleting a Voice Note Scroll to Delete or Delete All109 Starting a Micro-Browser Session Micro-BrowserInteracting With Web Pages Press Scroll through text, or Highlight a selectable itemCall the highlighted phone Select the highlighted itemNumber from Open the Browser MenuCalculating Numbers CalculatorCalculator Menu 112113 Function DescriptionCalculator Converting CurrencyExchange Rate 114Playing a Game GamesBlackjack 115116 Rules of the GameMindblaster How to PlayStay HIT ME +Spaces contain symbols When the game begins, you see four blank spacesPaddleball Your score is the number of times your paddle hits the ball119 Falling NumbersVideo Poker Game is over when you lose all of your creditsPress M to select the following options Ones Winning hand earns credits as listedDone + Deal +Change Bet Change bet amount not 121Reordering Menu Items Adjusting Your SettingsCustomizing a Soft Key Function 122Find the Feature M Settings Location Hiding or Showing Location Information123 Scroll to TTY Setup Set TTY ModeChange the TTY mode TTY OperationSwitch to TTY Mode During a Voice Call Voice125 Hands-Free Use Return to Voice ModeAutomatic Answer 126Conﬁrm the setting Power-Off DelayAutomatic Hands-Free 127Charger Time Charger Time128 Data and Fax Calls Install the SoftwareMaking a Cable Connection Attach the CablePlug the serial With the Motorola130 Synchronizing Data Sending a Data or Fax Call131 Receiving a Data or Fax Call Set Up Your PhoneIncoming Call Select Next CallTransfer the Data or Fax Reset Normal Voice OperationEnd the Data/Fax Connection 133Find the Feature M Settings Security New Passwords Assigning a New Code or PasswordSecurity Security Phone Lock Unlock Code135 If You Forget a Code or PasswordLock Your Phone Manually Locking and Unlocking Your PhoneSet Your Phone to Lock Automatically 136Restricting Calls Locking and Unlocking Your KeypadUnlock Your Phone Press Lock or unlock your keypadScroll to Outgoing Calls or Find the Feature M Settings Security Restrict CallsIncoming Calls 138Question Answer TroubleshootingProblem Solution Says Enter When I try toHow do Unlock myHeard an CallAlternating High/low toneOthers on my Cannot hearCannot open My messagePasswords, or CommandsMy phone will Not sendBattery life My batteryDidn’t last as Long asIndicator F Attached Display for the digital signalSubscription. Call your service Coverage. Check your phone’sSays Service NotAvailable Data Server Unavailable148 Programming InstructionsOpen the MIN editor Digit MIN149 150 Speciﬁc Absorption Rate Data151 152 Why the concern?153 154 155 156 What is FDAs role concerning the safety of mobile phones?157 For additional information, see the following Web sites Where can I ﬁnd additional information?159 160 Products Covered Length of Coverage161 Purchaser of the product162 Products CoveredTwo-Way Radios PhonesPagers Canada All Products164 Online Product Registration Thank you for choosing a Motorola product165 Attach Number feature Add Digits feature 61 alarm 74Index DatebookCall Failed message 27 call timers Accessing 34 mutingReceiving 167168 169 Enter Unlock Code messageMemory is Full! message Low Battery messageBrowser Menu 111 Calculator Menu 170Text Msg Menu My Tones Menu 98171 172 Attaching two numbers Redialing173 174 Ringer175 Voice dial Patent Re ,976176 Safety is your most important call Wireless Phone Safety Tips178 179 Wherever wireless phone service is available180 Page 8988485L49-O