Problem

Solution

 

 

 

 

The display

Enter the factory-preset unlock

 

 

 

 

 

 

 

says: Enter

code (1234), or the last four digits

 

 

 

 

Unlock Code.

of your phone number. If this fails,

 

 

 

 

How do I

call your service provider (the

 

 

 

 

unlock my

company that sends you your

 

 

 

 

phone?

monthly wireless service bill).

 

 

 

 

 

 

 

 

 

 

My phone

The application you want is

 

 

 

 

 

 

 

asks for an

locked. If you do not know the

 

 

 

 

unlock code

unlock code, see page 135.

 

 

 

 

when I try to

 

 

 

 

 

 

 

 

open a feature.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

My phone

If you see t or y in the

 

 

 

 

 

 

 

does not ring.

display, then the ringer is turned

 

 

 

 

 

off. See page 92.

 

 

 

 

 

 

 

 

 

 

 

Also, the ringer may be set to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Silent even though your phone is

 

 

 

 

 

set to an audible ring style. See

 

 

 

 

 

page 92.

 

Troubleshooting

 

 

 

 

 

 

My phone

The ringer may be set to play a

 

 

 

 

 

 

 

 

rings even

tone even though your phone is

 

 

 

 

though I

set to a silent ring style. See

 

 

 

 

selected the

page 92.

 

 

 

 

Silent (or

 

 

 

 

 

 

 

 

Vibrate) ring

 

 

 

 

 

 

 

 

style.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

141

Page 143
Image 143
Motorola 120e Says Enter, How do, Unlock my, Phone?, My phone, Asks for an, Unlock code, When I try to, Does not ring