Maintenance & Troubleshooting 4 - 3
Mobile computer turns
itself off. Mobile computer is
inactive. The mobile computer turns off after a period of inactivity. This
period can be set from one to five minutes, in one-minute
intervals.
Battery is depleted. Replace the battery.
Battery is not inserted
properly. Insert the battery properly. See
Main Battery Installation on
page 1-3
.
A message appears
stating that the mobile
computer memory is full.
Too many files stored
on the mobile
computer.
Delete unused memos and records. If necessary, save these
records on the host computer.
Too many applications
installed on the mobile
computer.
Remove unused installed applications from the mobile
computer to recover memory.
The mobile computer
does not accept scan
input.
Scanning application
is not loaded. Verify that the mobile computer is loaded with a scanning
application. See the system administrator.
Unreadable bar code. Ensure the symbol is not defaced.
Distance between exit
window and bar code
is incorrect.
Ensure mobile computer is within proper scanning range.
Mobile computer is not
programmed for the
bar code type.
Ensure the mobile computer is programmed to accept the type
of bar code scanned.
Mobile computer is not
programmed to
generate a beep.
Check that the application is set to generate a beep on good
decode.
Battery is low. Check the battery level. When the battery is low, the mobile
computer automatically goes into suspend mode.
Table 4-1
Troubleshooting the Mobile Computer (Continued)
Problem Cause Solution