Motorola QIP2500 Series manual

There is no audio from the center and/or surround speakers of a home theater/ digital receiver connected to the set-top

There is no sound when viewing channels

Picture or sound is noisy on one channel

Sound from only one stereo speaker

Not all Dolby Digital® programs feature full 5:1 surround sound. In some cases, the programs may only contain left and right stereo audio.

Verify that the SPDIF cable (round coaxial connector or square optical connector) is firmly connected to the set- top and the home theater receiver.

Verify that the home theater receiver is set to a surround sound audio mode (Dolby Digital, Dolby Pro Logic® II, Dolby Pro Logic).

Verify that the receiver is properly configured to work with all connected speakers.

If the set-top audio output is connected to the TV, verify that the MUTE button on the TV has not been pressed. Press MUTE on the remote control to restore the volume level.

Check that the stereo is connected to the proper audio ports.

If the set-top audio output is connected to a home theater, verify that the receiver is set to the appropriate input source and the MUTE button on the receiver has not been pressed.

Be sure the audio cables are firmly connected between the set-top and the audio playback device (TV, receiver, or other device).

Turn your VCR on.

Make sure the TV or stereo volume is set to an appropriate level. For best audio level control, use the remote control to set the QIP2500 to approximately ¾ of the maximum volume level and then adjust the audio levels of the external devices.

Reconnect the cable and hand-tighten if loose.

Hand-tighten or reconnect the cables properly. Be sure wires are not frayed and plugs are not bent or broken.

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