Be sure your computer is on and the cable modem is unplugged.

Introduction Before You Begin

Installation & Configuration

Troubleshooting FAQ Glossary License

Cabling and Startup for a Single User

Allow 5 to 30 minutes to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels for communications.

1

2Connect one end of the coaxial cable to the cable outlet or splitter. Connect the

 

 

other end of the coaxial cable to the CABLE connector on the cable modem.

 

 

Hand-tighten the connectors to avoid damaging them.

To cable

3

Insert the SURFboard Cable Modem CD-ROM into your CD-ROM drive.

outlet (step 2)

4

Plug the power cord into the POWER connector on the cable modem and the

 

 

electrical outlet. This turns your SURFboard cable modem on. You do not need to

 

 

unplug it when not in use.

 

5

Check that the lights on the front of the cable modem cycle through this sequence:

To electrical

 

Power flashes during the self-test and changes to solid green when the self-test

outlet (step 4)

 

is successfully complete.

 

 

Receive flashes while scanning for the receive channel and changes to solid

SURFboard cable modem

 

green when the receive channel is locked.

Send flashes while scanning for the send channel and changes to solid green when the send channel is locked.

Online flashes while the cable modem downloads configuration data and changes to solid green when the download is complete.

X

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SURFboard Cable Modem User Guide

Home Print Exit

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Motorola SURFboard Cable Modem Cabling and Startup for a Single User, Hand-tighten the connectors to avoid damaging them

SURFboard Cable Modem specifications

The Motorola SURFboard Cable Modem represents a crucial upgrade in home connectivity, designed to meet the demands of modern internet usage. It supports high-speed internet access through a cable connection, making it an essential component for users seeking reliable performance for activities such as streaming, gaming, and remote work.

One of the standout features of the Motorola SURFboard Cable Modem is its support for DOCSIS 3.0 technology. This standard enables multichannel data transmission, significantly increasing the potential bandwidth available to users. With this technology, the modem can achieve download speeds exceeding 1 Gbps, depending on the service provider and plan. This capability ensures smooth streaming of high-definition content and minimal lag during online gaming, providing an exceptional user experience.

The modem also comes equipped with a robust processor and ample memory, fostering efficient data handling and reducing latency. This efficiency is critical for households with multiple devices connected simultaneously, as it ensures all users can enjoy high-speed internet without interruption.

Another noteworthy characteristic is its compatibility with major cable providers, including Comcast Xfinity, Spectrum, and Cox. This versatility allows users to easily integrate the modem into their existing internet service without the need for additional equipment rentals from the ISP, leading to long-term cost savings.

The SURFboard Cable Modem is designed with user-friendliness in mind. It features a streamlined setup process that can be completed in minutes. The device also includes a built-in Ethernet port, allowing users to connect directly to a router or device for a wired connection, which can offer enhanced stability compared to Wi-Fi.

Furthermore, the modem is equipped with status LEDs that provide real-time feedback on connectivity and operational status, making it easier for users to troubleshoot any issues.

In terms of form factor, the Motorola SURFboard boasts a compact design that can be discreetly placed in any home or office environment. This aesthetic, combined with its powerful performance, makes it a highly recommended choice among consumers looking to elevate their internet experience.

Overall, the Motorola SURFboard Cable Modem blends advanced technology, user-centric design, and exceptional performance, making it an excellent choice for anyone seeking a reliable high-speed internet solution.