Introduction

Before You Begin

Installation & Configuration

Troubleshooting

FAQ Glossary License

Front-Panel Lights and Error Conditions

Light

Turns Off During Startup If

Turns Off During Normal Operation If

Receive

The receive channel cannot be acquired

The receive channel is lost

Send

The send channel cannot be acquired

The send channel is lost

Online

IP registration is unsuccessful

The IP registration is lost

Power

The cable modem is not properly plugged into

The cable modem is unplugged or is in standby

 

the power outlet

mode. Press the Standby button

For more information about the lights, see “Top and Front Panel” on page 2.

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SURFboard Cable Modem User Guide

Home Print Exit

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Motorola SURFboard Cable Modem manual Front-Panel Lights and Error Conditions

SURFboard Cable Modem specifications

The Motorola SURFboard Cable Modem represents a crucial upgrade in home connectivity, designed to meet the demands of modern internet usage. It supports high-speed internet access through a cable connection, making it an essential component for users seeking reliable performance for activities such as streaming, gaming, and remote work.

One of the standout features of the Motorola SURFboard Cable Modem is its support for DOCSIS 3.0 technology. This standard enables multichannel data transmission, significantly increasing the potential bandwidth available to users. With this technology, the modem can achieve download speeds exceeding 1 Gbps, depending on the service provider and plan. This capability ensures smooth streaming of high-definition content and minimal lag during online gaming, providing an exceptional user experience.

The modem also comes equipped with a robust processor and ample memory, fostering efficient data handling and reducing latency. This efficiency is critical for households with multiple devices connected simultaneously, as it ensures all users can enjoy high-speed internet without interruption.

Another noteworthy characteristic is its compatibility with major cable providers, including Comcast Xfinity, Spectrum, and Cox. This versatility allows users to easily integrate the modem into their existing internet service without the need for additional equipment rentals from the ISP, leading to long-term cost savings.

The SURFboard Cable Modem is designed with user-friendliness in mind. It features a streamlined setup process that can be completed in minutes. The device also includes a built-in Ethernet port, allowing users to connect directly to a router or device for a wired connection, which can offer enhanced stability compared to Wi-Fi.

Furthermore, the modem is equipped with status LEDs that provide real-time feedback on connectivity and operational status, making it easier for users to troubleshoot any issues.

In terms of form factor, the Motorola SURFboard boasts a compact design that can be discreetly placed in any home or office environment. This aesthetic, combined with its powerful performance, makes it a highly recommended choice among consumers looking to elevate their internet experience.

Overall, the Motorola SURFboard Cable Modem blends advanced technology, user-centric design, and exceptional performance, making it an excellent choice for anyone seeking a reliable high-speed internet solution.