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Moxa Technologies CP-118EL Service Information, ‰MOXA Internet Services, ‰Problem Report Form, ‰Product Return Procedure

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Service Information

This appendix shows you how to contact MOXA for information about this and other products, and how to report problems.

In this appendix, we cover the following topics.

MOXA Internet Services

Problem Report Form

Product Return Procedure

Contents

Multiport Serial Board for PCI Express Bus First Edition, April www.moxa.com/product MOXA Technologies Co., Ltd MOXA Technical Support Copyright Notice Trademarks Disclaimer Table of Contents Chapter Introduction Software Installation Serial Programming Tools B-1 Introduction ‰Overview ‰Applications ‰Features ‰Package Checklist Overview Applications Features Package Checklist Installation Flowchart Hardware Installation ‰CP-118ELDimensions ‰DIP Switch Settings (CP-118ELonly) ‰CP-168ELDimensions ‰CP-104ELDimensions CP-118ELDimensions DIP Switch Settings (CP-118ELonly) CP-168ELDimensions CP-104ELDimensions Plugging the Board into an Expansion Slot Software Installation ‰Windows Drivers ‰Non-WindowsDrivers Windows Drivers Installing the Driver Found New Hardware Welcome to the Found New Hardware Wizard No, not at this time Next Page Continue Anyway Finish Found New Hardware Wizard Page Page Completing the Found New Hardware Wizard Page Configuring the Ports Port Setting Port Number Auto Enumerating COM Number Rx FIFO Trigger Rx FIFO Level Set the change to all ports Using MOXA PComm Utility Using Event Log Event Log Start Settings Control Panel Installing the Driver for the First Time Page Specify a location \CP-118EL\Software\Windows Yes Page Page Page Page Page Page General Ports Configuration a Tx FIFO Level Page Page Non-WindowsDrivers DOSINST.EXE \Software\DOS SETUP.EXE Setting up the Driver 1.Run BIN\SETUP.EXE PgDn F10 Legends Port number TxD buffer size Loading the Driver BIN\DP-DRV.EXE Unloading the Driver DP-DRV/Q Page ySCO OpenServer ySCO UnixWare Basic Configuration Esc Serial Programming Tools ‰MOXA PComm ‰Utilities ‰RS-485Programming MOXA PComm Utilities Monitor RS-485Programming Pin Assignments ‰CP-118EL ‰CP-168EL ‰CP-104EL CP-118EL PCI Express Board User’s ManualPin Assignments RS-422and 4-wire RS-485 2-wire RS-485 Male DB9 (OPT8D+/OPT8-M9+) RS-232 Male DB25 (OPT8B+/C+) Female DB25 (OPT8A+/S+) CP-168EL Pin RS-232 Female DB25 (OPT8F+/Z+) PinRS-422 Female DB25 (OPT8K+/I+) CP-104EL Male DB25 (CBL-M44M25x4-50) Troubleshooting General Troubleshooting Page Technical Reference Product Specifications PCI Express Board User’s ManualTechnical Reference A-2 PCI Express MOXA UART Service Information ‰MOXA Internet Services ‰Problem Report Form ‰Product Return Procedure MOXA Internet Services Problem Report Form Product Return Procedure