S E R V I C E A N D M A I N T E N A N C E
Replacement Parts
•Coffee Filters – For better tasting coffee, we recommend that you use a MR. COFFEE® brand 10-12 cup basket paper filter or a MR. COFFEE® brand permanent filter. These filters are available at most grocery stores.
•Water Filtration - Replacement water filtration disks can be purchased through your local retailer or by calling 1-800-MR-COFFEE (1-800-672-6333) in the U.S. or 1-800-667-8623 in Canada.
•Decanters – You can usually purchase a replacement decanter from the store where you purchased your coffeemaker. If you are unable to find a replacement, please call 1-800-MR- COFFEE (1-800-672-6333) in the U.S. or 1-800-667-8623 in Canada for information on where you can find a store that carries replacement decanters.
Repairs
If your coffeemaker requires service, do not return it to the store where you purchased it. All repairs and replacements must be made by Sunbeam or by an authorized MR. COFFEE® Service Center. If you live in the U.S. or Canada, please call us at the following toll-free telephone numbers to find the location of the nearest authorized service center:
U.S. 1-800-MR COFFEE (1-800-672-6333)
Canada 1-800-667-8623
You may also visit our website at www.mrcoffee.com for a list of service centers.
To assist us in serving you, please have the coffeemaker model number and date of purchase available when you call. The model number is on the bottom of the coffeemaker.
We welcome your questions, comments or suggestions. In all your communications, please include your complete name, address and telephone number and a description of the problem.
Visit our website at www.mrcoffee.com and discover the secret to brewing the perfect cup of coffee. You will also find a rich blend of gourmet recipes, entertaining tips and the latest information on MR. COFFEE® products.
W A R R A N T Y I N F O R M A T I O N
1-YEAR LIMITED WARRANTY
Sunbeam Products, Inc, or if in Canada, Sunbeam Corporation (Canada) Limited (collectively “Sunbeam”) warrants that for a period of one year from the date of purchase, this product will be free from defects in material and workmanship.Sunbeam, at its option, will repair or replace this product or any component of the product found to be defective during the warranty period. Replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty from Sunbeam.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. Sunbeam dealers, service centers, or retail stores selling Sunbeam products do not have the right to alter, modify or any way change the terms and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair or alteration by anyone other than Sunbeam or an authorized Sunbeam service center. Further, the warranty does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes.
What are the Limits on Sunbeam’s Liability?
Sunbeam shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a particular purpose is limited in duration to the duration of the above warranty.
Sunbeam disclaims all other warranties, or conditions or representations, express, implied, statutory or otherwise.
Sunbeam shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use the product including incidental, special, consequential or similar damages or loss of profits, or for damages arising from any tort, including negligence or gross negligence, or fault committed by Sunbeam, its agents or employees or for any breach of contract, fundamental or otherwise, or for any claim brought against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from province to province, state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty service, please call 1-800-672-6333 and a convenient service center address will be provided to you.
In Canada
If you have any question regarding this warranty or would like to obtain warranty service, please call 1-800-667-8632 and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc., located in Boca Raton, Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation (Canada) Limited, located at 5975 Falbourne Street, Mississagua, Ontario L5R 3V8.
PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES
OR TO THE PLACE OF PURCHASE
