Contents

 

Chapter 1 - Introduction .................................................................................................................................

4

Product Description ............................................................................................................................................................

4

Chapter 2 - Hardware Installation ..................................................................................................................

5

We Supply ..........................................................................................................................................................................

5

You Supply .........................................................................................................................................................................

5

Safety Warnings .................................................................................................................................................................

5

Connecting the Modem to Your System .............................................................................................................................

6

Using Your Modem .............................................................................................................................................................

7

Voice Connections (Voice option only) ...............................................................................................................................

8

Installing the Modem Driver................................................................................................................................................

9

Removing an Old Modem Driver ........................................................................................................................................

9

Installing Your Data Communications Software ..................................................................................................................

9

Connecting to the Internet ................................................................................................................................................

10

Dial-Up Networking ..........................................................................................................................................................

10

Chapter 3 - Operation ...................................................................................................................................

11

About the LED Indicators .................................................................................................................................................

11

Configuring Your Software ................................................................................................................................................

12

Configuring Your Modem ..................................................................................................................................................

12

Sending a Fax ..................................................................................................................................................................

13

Chapter 4 - AT Commands, Voice Commands, and Fax Class 1 and 2 Commands ................................

14

See Commands Reference Guides .................................................................................................................................

14

Chapter 5 - Troubleshooting ........................................................................................................................

15

None of the Indicators Light .............................................................................................................................................

15

The Modem Does Not Respond to Commands ...............................................................................................................

16

The Modem Dials But Cannot Connect ............................................................................................................................

17

The Modem Disconnects While Online ............................................................................................................................

18

The Modem Cannot Connect When Answering ...............................................................................................................

18

There Are Garbage Characters on the Monitor ................................................................................................................

18

The Modem Doesn’t Work with Caller ID .........................................................................................................................

18

Appendix A - Warranty, Service, and Technical Support ...........................................................................

19

Limited Warranty ..............................................................................................................................................................

19

Online Warranty Registration ...........................................................................................................................................

19

Service .............................................................................................................................................................................

19

International Products ......................................................................................................................................................

20

Replacement Parts ...........................................................................................................................................................

20

Technical Support .............................................................................................................................................................

20

Recording Modem Information .........................................................................................................................................

20

Internet Sites ....................................................................................................................................................................

20

Appendix B - Regulatory Compliance .........................................................................................................

21

FCC Part 15 .....................................................................................................................................................................

21

FCC Part 68 Telecom .......................................................................................................................................................

21

Fax Branding Statement ...................................................................................................................................................

22

Canadian Limitations Notice .............................................................................................................................................

22

International Modem Restrictions .....................................................................................................................................

22

EMC, Safety, and R&TTE Directive Compliance..............................................................................................................

23

New Zealand Telecom Warning Notice ............................................................................................................................

23

South African Notice .........................................................................................................................................................

23

Appendix C - Technical Specifications .......................................................................................................

24

Appendix D - Installing a Modem in Linux ..................................................................................................

26

Standard Linux Serial Port Definitions ..............................................................................................................................

26

Installation ........................................................................................................................................................................

26

Appendix E - Upgrading the Modem ...........................................................................................................

28

Upgrade Overview ............................................................................................................................................................

28

Index ..............................................................................................................................................................

30