Chapter 2 – Activation and Installation

Step 5 – Install the Modem Driver

Introduction

Compatibility: The wireless modem is compatible with Windows 2000/2003+, Windows XP, and Linux.

Windows: Windows operating systems require a modem driver to be installed. See the example below for installing an EDGE modem driver onto a PC with Windows XP/2003.

Linux: Linux does not require a driver for serial modems.

Requirements

One MTCBA-E modem

A RS232 cable to connect the modem to the PC

The MultiModem CD that was shipped with the Multi-Tech modem

A PC running Windows XP or Windows 2003

Note: This installation procedure is only used as a basic guide to help you install the Multi-Tech Wireless modem driver. You may see differences in your setup based upon your version of Windows and your Windows settings.

Installing the Multi-Tech MTCBA-E Modem Driver onto a PC Running Windows XP/2003

This installation assumes a Windows XP or 2003 operating system. XP and 2003 are identical in the methods they use for installing modem drivers.

To load the MultiModem wireless modem’s driver on your PC, select the Control Panel’s Phone and Modem Options option. During this installation, you will be required to browse the MultiModem CD to load the modem’s INF file. This file is located at the root directory on the MultiModem CD.

1.Go to Start, and then click on Control Panel.

2.In the Control Panel, double-click on Phone and Modem Options. When the Phone and Modem Options screen appears, click on the tab labeled Modems.

3.Click on Add to add a new modem.

4.On the Install Modem screen, click Don’t detect my modem, I will select it from a list. Then click Next >.

5.On the next screen, click the Have Disk button to browse for the driver file on the MultiModem CD.

6.Make sure that the Multi-Tech system CD is inserted into your CD-ROM then click on Browse.

7.Browse to the root directory of your CD-ROM drive and then click on Open.

8.The Install From Disk screen should now show the directory of your CD-ROM. Click on OK.

9.On this next screen, scroll down the list of modems and select the model that is applicable to your modem. Once you have selected your model, click on Next>.

10.You will now have to choose which com port the Multi-Tech modem is connected to. If you know exactly which port your modem is on, click on that port; other wise, choose COM1 (most common). Click Next >.

11.You will now be prompted with a screen that states that the Multi-Tech driver has not passed Windows logo testing. You can ignore this message and click Continue Anyway.

12.To finish the install, click on Finish.

You have now successfully installed the Multi-Tech wireless modem driver to your PC.

Verifying That Your Modem Has Been Installed Successfully

1.After you have successfully installed the Multi-Tech modem driver as stated above, you should be brought back to the Phone and Modems Options screen. Make sure that the modem is now listed under the columns Modem and Attached To (the correct com port).

2.Highlight the modem and then click on Properties.

3.A Properties screen will open for the Multi-Tech modem. Click on the tab labeled Diagnostics.

4.In the middle of the screen, click on the Query Modem button. Windows will now try to query the Multi-Tech modem. If this process passes, the second box on this screen will show the columns Command and Response.

Note: To make sure that the modem is correctly being queried, look at the LED lights of the modem after you click on Query Modem. The TR light should come on and the TD and RD lights should flicker.

5.If this process passes, then the modem should be properly installed and ready for use. Click OK to close the modem Properties window. Then click on OK to close the Phone and Modem Options window.

Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide

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Multi-Tech Systems MTCBA-E manual Install the Modem Driver, Introduction, Requirements

MTCBA-E specifications

The Multi-Tech Systems MTCBA-E is a robust and versatile cellular modem designed to meet the demands of various industrial applications. This innovative device combines reliable connectivity with advanced features, making it a popular choice among businesses looking to integrate cellular communication into their operations.

One of the standout features of the MTCBA-E is its multi-band LTE capability. This modem supports various LTE frequency bands, ensuring compatibility with multiple carriers and networks. This flexibility allows users to deploy the device across different geographical regions without the need for extensive reconfiguration, making it ideal for businesses with a wide-ranging footprint.

The MTCBA-E is engineered for durability and reliability, making it well-suited for harsh environments. Its rugged design ensures that it can withstand extreme temperatures, dust, and moisture, which is essential for outdoor applications and industrial use cases. This resilience helps reduce maintenance costs and enhances lifespan, providing a long-lasting communication solution.

In addition to its physical durability, the MTCBA-E incorporates advanced security features to safeguard data transmission. It supports secure VPN protocols, which is critical for protecting sensitive business information as it traverses public networks. This focus on security ensures that users can transmit data confidently, which is vital for applications that deal with sensitive or proprietary information.

Another notable characteristic of the MTCBA-E is its dual SIM functionality. This feature allows for failover capabilities, ensuring that the modem can switch between two different cellular networks seamlessly. This redundancy is crucial for mission-critical applications that demand uninterrupted connectivity, such as remote monitoring and IoT deployments.

The modem also includes a range of connectivity options, such as Ethernet and USB interfaces, allowing for straightforward integration with various devices and systems. Furthermore, it supports multiple communication protocols, ensuring compatibility with a wide array of applications, from telematics and asset tracking to smart city initiatives.

In terms of management and monitoring, the MTCBA-E offers a user-friendly interface that facilitates easy configuration and monitoring of the device's performance. This greatly simplifies network management, and helps in troubleshooting potential issues quickly and efficiently.

Overall, the Multi-Tech Systems MTCBA-E is a well-rounded cellular modem that combines advanced technology with robust design, making it an ideal choice for organizations looking to enhance their connectivity capabilities in a wide range of applications. Its combination of durability, security, and flexibility ensures that it meets the evolving needs of modern communication.