Multi-Tech Systems MTCBA-G-F, MTCBA-G-F2 Repair Procedures for International Customers (Outside U.S.A. and Canada)

Warranty & Repair

Repair Procedures for International Customers(Outside U.S.A. and Canada)

Your original point of purchase Reseller may offer the quickest

and most economical repair option for your Multi-Tech

product. You may also contact any Multi-Tech sales office for

information about the nearest distributor or other repair

service for your Multi-Tech product.

http://www.multitech.com/COMPANY/offices/DEFAULT.ASP

In the event that factory service is required, products may be

shipped, freight prepaid to our Mounds View, Minnesota

factory. Recommended international shipment methods are

via Federal Express, UPS or DHL courier services, or by

airmail parcel post; shipments made by any other method will

be refused. A Returned Materials Authorization (RMA) is

required for products shipped from outside the U.S.A. and

Canada. Please contact us for return authorization and

shipping instructions on any International shipments to the

U.S.A. Please include, inside the shipping box, a description

of the problem, a return shipping address (must have street

address, not P.O. Box), your telephone number, and if the

product is out of warranty, a check drawn on a U.S. bank or

your company’s purchase order for repair charges. Repaired

units shall be shipped freight collect, unless other

arrangements are made in advance.