Troubleshooting
45
Interpretation of Extended Error Codes
related to “error” message (cont’d)
Error
Code
Diagnostic Hint
17 SIM PIN2 required Enter PIN2 code.
18 SIM PUK2 required Enter PUK2 code.
Note: Call your network
provider if you do not know
this code.
26 Dialing string too long Check the phone number (max.
20 digits).
30 No network service No action.
32 Network not allowed –
emergency calls only
No action.
40 Network
personalization PIN
required (Network
lock)
Enter the Network lock.
Note: Call your network
provider if you do not know
this code.
103 Illegal MS (#3) No action.
106 Illegal MS (#6) No action.
107 GPRS services not
allowed (#7).
Contact your network provider
to subscribe to GPRS service.
111 PLMN not allowed
(#11)
No action.