Multi-Tech Systems, Inc. RF550VPN Quick Start Guide

6 – Technical Support

Multi-Tech provides free technical support for as long as your product remains in service. Before calling Technical Support, please read through the Troubleshooting chapter in the User Guide. Also, complete the Recording RouteFinder Information section below.

Contacting Technical Support

Country

Using email

By phone

 

 

 

 

 

France

Support@multitech.fr

+(33)

1-64 61 09 81

India

Support@multitechindia.com

+(91)

124-340778

U.K.

Support@multitech.co.uk

+(44)

118 959

7774

Rest of

Support@multitech.com

800-972-2439

(U.S. & Canada)

World

 

or +763-785-3500

Recording RouteFinder Information

Before placing a call to our Technical Support staff, record the following information about your Multi-Tech RouteFinder.

Model no.: ____________________________________________________________

Serial no.: ____________________________________________________________

Firmware version: ____________________________________________________

List information that indicates the status of your RouteFinder in the space provided before calling tech support. Include screen messages, diagnostic test results, problems with a specific application, etc.

_____________________________________________________________

_____________________________________________________________

On-line Warranty Registration

If you have access to the World Wide Web, you can register your Multi-Tech product online at the following URL http://www.multitech.com/register

Contacting Multi-Tech by Internet

Multi-Tech System, Inc. maintains a Web site and an FTP site at:

http://www.multitech.com

ftp://ftp.multitech.com

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