page 52 — Tp24 TILe SaW • operaTIon and parTS manuaL — rev. #2 (04/12/12)
terMs and cOnditiOns Of sale — parts

paymenT TermS

Terms of payment for parts are net 30 days.

FreIgHT poLICy

All par ts orde rs wil l be shipped collec t or
prepaid with the charges added to the invoice.
All shipme nts are F.O.B. point of orig in.
Multiqui p’s r esponsi bility ceas es when a
signed manifest has been obtained from the
carrier, and any claim for shortage or damage
must be settled between the consignee and
the carrier.

mInImum order

The minimum charge for orders from Multiquip
is $15.00 net . Customers will b e asked for
instructions regarding handling of orders not
meeting this requirement.

reTurned goodS poLICy

Return sh ipmen ts will be acc epted an d
credit will be allowed, subject to the following
provisions:
1. A R etur ned Mat eria l Auth oriz atio n
must be approved by Multiquip prior to
shipment.
2. To obtain a Return Material Authorization,
a lis t mu st be p rovided to Mult iquip
Parts Sales that defi nes item numbers,
quantities, and descriptions of the items
to be returned.
a. The parts numbers and descriptions
must match the current parts price
list.
b. The list must be typed or computer
generated.
c. The list must state the reason(s)
for the return.
d. The list must reference the sales
orde r( s) o r in voi ce (s ) un der
which the item s we re o rigina lly
purchased.
e. The l ist must inclu de t he n ame
and phone number of the person
requesting the RMA.
3. A copy of the Return Material Authorization
must accompany the return shipment.
4. Freight is at the send er’s expense. All
parts must be returned freight prepaid to
Multiquip’s designated receiving point.
5. Parts must be in n ew an d re salable
condi tion , i n the ori gina l Multi quip
package (if any), and with Multiquip part
numbers clearly marked.
6. The following items are not returnable:
a. Obsolete parts. (If an item is in the
price book and shows as being
replac ed by anot her item , i t i s
obsolete.)
b. Any parts with a limited shelf li fe
(such as gaskets, seals, “O” rings,
and other rubb er parts) that were
purchased more than six months
prior to the return date.
c. Any line item with an exte nded
deal er ne t pri ce of less than
$5.00.
d. Special order items.
e. Electrical components.
f. Paint, chemi cals, and lubricants.
g. Decals and paper products.
h. Items purchased in kits.
7. The sender will be notifi ed of any material
received that is not acceptable.
8. Such mat eria l will be h eld for f ive
working days from notifi cation, pending
instructions. If a reply is not received
within five days, the material wil l be
returned to the sender at his expense.
9. Credit on returned parts will be issued
at dealer net price at time of the original
purc has e, le ss a 15 % re stoc kin g
charge.
10. In cases where an item is accepted, for
which the original purchase document
can not be determined, the price will be
based on the list price that was effective
twelve months prior to the RMA date.
11. Credit issued will be applied to future
purchases only.

prICIng and reBaTeS

Prices are subject to c hange wit hout prior
notice. Price ch anges are effec tive on a
specifi c date and all orders received on or
after that date will be billed at the revised price.
Rebates for price declines and added charges
for price increases will not be made for stock
on hand at the time of any price change.
Multiquip reser ves th e rig ht to quote and
sell direct to Government agencies, and to
Original Equipment Manufacturer accounts
who use our products as integral parts of their
own products.

SpeCIaL eXpedITIng ServICe

A $3 5.00 surcharge will be added to the
invoice f or spe cial h andling including bus
shipments, insured parcel po st or in cases
where Multiquip must personally deliver th e
parts to the carrier.

LImITaTIonS oF SeLLer’S LIaBILITy

Multiquip shall not be liable hereunder for
damages in excess of the pur chase price of
the item with respect to which damages are
claimed, and in no event shall Multiquip be
liable for loss of profi t or good will or for any
other s pecial, consequ ential or incidental
damages.

LImITaTIon oF WarranTIeS

No warra nties , expre ss or imp lied , a re
made in connection with the s ale of parts or
trade accessories nor as to any engine not
manufactured by Multiquip. Such warranties
made in connec tion wi th the sale of new,
complete units a re made exclusive ly by a
statement of warranty packaged wit h such
units, and M ultiquip neith er as sumes nor
author izes any pe rson to as sume for it
any other obligation or liabilit y whatever in
connection with the sale of its products. Apart
from s uch written sta tement of warrant y,
there are no warranties, express, implied or
statutory, which extend beyond the description
of the products on the face hereof.
Effective: February 22, 2006