Multitech MT5634ZBA-V-V92, MT5634ZBA-GLOBAL, MT5634ZBA-SERIES manual Table of Contents

	Table of Contents
Table of Contents
Chapter 1 – Introduction	5
Features Table	5
Chapter 2 – Installation	7
Safety Warnings	7
Step 1: Change the Internal Jumpers	7
Step 2: Connect the Modem to Your PC	9
Step 3: Install the Modem Driver	11
Step 4: Configure the Modem for Your Country or Region – Global Product Only	12
Step 5: Configure the modem for best performance	13
Chapter 3 – Operation	14
About the Front Panel	14
PhoneTools Features	15
Leased-Line Operation	15
V.92 Operation	15
Connecting to the Internet	16
Chapter 4 – AT Commands, S-Registers, and Result Codes	17
Chapter 5 – Remote Configuration	18
Basic Procedure	18
Setup	18
Chapter 6 – Callback Security	19
Changing the Setup Password	19
Turning Callback Security On and Off	19
Setting Callback Security Message Parity	20
Assigning Callback Passwords and Phone Numbers	20
Calling Procedures	20
Callback Assignments Form	23
Chapter 7 – Troubleshooting	24
None of the Indicators Light	24
The Modem Does Not Respond to Commands	24
The Modem Cannot Connect When Dialing	25
The Modem Disconnects While Online	26
Modem Cannot Connect When Answering	26
File Transfer Is Slower Than It Should Be	26
Data Is Being Lost	27
There Are Garbage Characters on the Monitor	27
The Modem Doesn’t Work with Caller ID	27
Fax and Data Software Can’t Run at the Same Time	27
Appendix A – Technical Specifications	28
Appendix B – Upgrading the Modem’s Firmware	30
Upgrade Overview	30
Appendix C – Regulatory Compliance	32
FCC Part 15 Regulation	32
FCC Part 68 Telecom	32
Canadian Limitations Notice	33
Industry Canada	33
EMC, Safety and R&TTE Directive Compliance	33
International Modem Restrictions	33
New Zealand Telecom Warning Notice	34
South African Statement	34
Appendix D – Waste Electrical and Electronic Equipment	35
WEEE (Waste Electrical and Electronic Equipment) Statement	35
Appendix E – Installing a Modem under Linux	36
Appendix F – Connecting to a Cisco Router	37
Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G)	3