Muratec MFX-3070, MFX-3090 Dealing with unsatisfactory , copying

164

•

Troubleshooting

SYMPTOMS

POSSIBLE CAUSES

STEPS TO TAKE

The image drum cartridge is

damaged.

Replace the image drum cartridge. Vertical lines

appear.

The toner is low. Open the top cover and tap the cartridge

a few times to evenly distribute any

remaining toner. If symptoms persist,

replace the toner cartridge.

When the interval is about

94mm (4in), the image drum

(the green tube) is damaged or

dirty.

Wipe it lightly with a soft cloth. Replace

the image drum cartridge when it is

damaged.

When the interval is about

42mm (1.5in), there may be

foreign particles in the image

drum cartridge.

Open/close the top cover, and print

again.

When the interval is about

87mm (3.5in), the fuser unit is

damaged.

Replace the fuser unit.

Horizontal Lines

and spots

appear

periodically.

The image drum cartridge has

been exposed to light.

Replace the image drum cartridge if the

problem is not resolved.

Paper contains static. Use paper stored in proper temperature

and humidity conditions.

Too thick paper is used. Use thinner paper.

White area of

paper is lightly

stained.

The toner is low. Open the top cover and tap the cartridge

a few times to evenly distribute any

remaining toner. If symptoms persist,

replace the toner cartridge.

Periphery of the

letters is

smudged.

The LED head is dirty. Wipe the LED head with a soft, lint-free

cloth.

The thickness and type of the

paper are incorrectly set.

Set the correct value of Media Type and

Media Weight in the Printer menu or set

one value thicker for Media Weight.

Toner comes off

when it is

rubbed.

Recycled paper is used. Set one value thicker for Media Weight in

the Printer menu.

Glossiness

is not

uniform.

The thickness and type of the

paper are incorrectly set.

Set the correct value of Media Type and

Media Weight in the Printer menu or set

one value lighter for Media Weight.

Dealing with unsatisfactory copying

As well as the suggestions provided in “Dealing with unsatisfactory printing” on

page 163, ensure that the scanner unit glass is clean at all times. Refer to “...the

document glass” on page 149.

Contents

Main MFX-3070 MFX-3090 Users Guide Copyright Information Trademark Document Information Emergency first aid Contents Page About this Guide Notes, Cautions and Warnings Caution! Warning! Introduction Page Overview Front View Page Rear View Control Panel Page Page Character Switching Key AVAILABLE CHARACTERS - Press the key pad button rapidly, Changing the Display Language Getting Started Power Save Scanner the Switching Off Installing Drivers and Utilities Installing versus Push Pull Page 4. Install Mac OS X: Printer the Installing Driver Fax Driver: Windows Installing Only the Fax Driver MFP Setup Tool: Windows Actkey up the Setting Page Page Paper Recommendations Tray 1 Multi Purpose Tray Face Down Duplex Stacker Face Up Stacker Loading Paper Cassette Trays Page Page Page Loading Paper: Manual Feed Tray (MFX-3070 ) Page Loading Paper: Multi Purpose Tray (MFX- 3090) Page Page Configuring your machine Pre-configuration document(s) To file Fax set up (MFX-3090) Network set up Explanation: Page Internet Scan communication features to e-mail Setting SMTP Scan up an Server Configuration . . . from the web page . . . from the setup tool . . . from the control panel 2. Press the Down arrow key (1) until Admin Setup is highlighted, then press Enter (2). The Printer Menu Copy function Default option (if relevant) is highlighted. Scan/scan to function Use the Down arrow key to select this function and Enter to select an option. E-mail Network PC Fax function (MFX-3090 ) Menu Function Page Page Page Page Page Page Page Page Page Page Page Setting the fax facility ) Initial set up Advanced set up phone to the speed dial entry a Adding phone the speed dial entry from a Deleting phone Automatic Connecting the Reception Mode telephone a Adding Managing address the book Adding an email address entry Deleting an email address entry Modifying an email address entry Adding a group entry Deleting a group address entry Modifying a group address entry Access Control Logging Enabling Access Control Logging out Operation time-out Operation Loading document(s) Placing document(s) Page 3. Adjust the Paper Guides (1) to centre the document in the ADF. Placing 3. Close the document cover. document(s) on the glass 1. Open the document cover. Copying Basic operation Advanced operation Options are (factory default settings in bold text): 4. Press the Left arrow key to return to the start menu. Scanning Basic Operation Scan To Email Page Scan to Network PC Scan to PC Push Scan Page Pull Scan ): Basic operation Searching the phone book Sending a Fax ): Advanced operation Changing the Fax Quality (Mode) Adjusting Density Document Size Fax Receiving receive (default Tel/Fax automatic switching Manual Receive fax TAD interface DRD interface Remote Faxing (MFX-3090 receiving ): Printing Reports Printing a fax activity report Printing transmission reports ): Sending from your a Fax PC Page Using the Phone Book phone to the numbers fax Adding new groups numbers phone Importing and exporting to the book Page Printer Settings in Windows Windows in Printing preferences PCL emulation Setup tab Job options tab Page Image tab Setting from Windows control panel General tab Advanced tab Page Device options tab PS emulation (MFX-3090 Layout ) tab 5. Click the Advanced button to be able to set further document options as follows: a. Select the required printed paper size. b. You can substitute another font for TrueType Font. Paper/Quality tab Job options tab Settings Control Device settings from the Panel 2-sided (duplex) printing Duplex out carry Printer settings Mac Setting printing in OS X Saving driver 3. Select Save As Default from the Settings drop-down menu. 7. Click the Print button. settings You can save a set of printer driver options to use for future documents. Changing Paper Format Page Page setup Print Copies size Scale Orientation Layout Scheduler These features are useful if you are printing large documents that take a long time to print. Paper Handling Destination paper Page Cover page Using the duplexer, you can print on both sides of the paper. Duplex Long Edge Binding prints pages that read like a normal book. Paper This option allows you to select the paper tray to use for your print job. Short Edge Binding prints pages that read like a notepad. source Effects Printer setup options Paper Auto Tray Toner Print This option displays a summary of all selected print options for the current job. information Summary user name and ID. This PS emulation (MFX-3090 Refer to Cover page on page 119. Cover Paper Error Handling Paper Tray Postscript Printer Features manual as handled Job options Quality Adjust ultra Page Toner Cancelling print a job Overlays and Macros (Windows only) _ overlay the Creating Create download printing Test and Defining overlays PostScript with Printing Creating PCL Overlays overlay the Creating Create download printing Test and Defining overlays Printing with PCL overlays Page Maintenance Consumables Replacing consumable items Toner cartridge replacement 2. Press the cover release (a) and open the top cover (b) fully. Page Page Page Image drum replacement 1. Lift the scanner. 2. Press the cover release (a) and open the top cover (b) fully. Page Page Page Cleaning ...the unit casing ...the paper path in the ADF ... the underside of the ADF ...the document glass ...the LED head 3. Moisten a soft, clean, lint-free cloth and gently wipe the LED head surface. 4. Close the top cover and press down firmly so that the cover latches closed. 5. Gently lower the scanner. Installing options Installation Option order The following option is available for your MFP: Troubleshooting Clearing paper jams In the scanner ADF section... In the printer section... Page Page Page Page Page Page Page Page Dealing with unsatisfactory printing Dealing with unsatisfactory copying Fax problem checklist ) The MFP will not dial a telephone number. Page Specifications General Scanning Specifications Copy Specifications Network Specifications Fax Specifications ) E-mail Specifications Filing Specifications Printing Specifications Page Appendix Moving Transporting your Moving your A - 2. Lift the scanner. 3. Press the cover release (a) and open the top cover (b) fully. 5. Place the drum and cartridge in a black bag plastic bag. 7. Close the top cover and press down firmly so that the cover latches closed. 6. Re-install the image drum along with the toner cartridge back into the MFP. 8. Gently lower the scanner. 9. Protect the MFP with cushion pads and put it in a box. Note It is recommended that you use the original box and packaging if available. Note Be sure to unlock the scanner before turning on the MFP.