Napoleon Fireplaces GVFS20N, GVFS20P manual Trouble Shooting Guide, Symptom, Problem, Test Solution

Models: GVFS20P GVFS20N

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TROUBLE SHOOTING GUIDE
- check that the manual valve is turned on. - check the pilot orifi ce for blockage.
- replace the valve / Oxygen Depletion Sensor System. - call the gas distributor.

14

TROUBLE SHOOTING GUIDE

 

SYMPTOM

PROBLEM

 

TEST SOLUTION

 

 

 

 

 

 

 

 

 

 

Main burner goes

Pilot flame is not large enough

-

service or replace Oxygen Depletion Sensor System

out; pilot stays on.

or not engulfi ng the thermo-

- correct piping and/or regulator to provide correct pressure

 

 

pile

 

 

 

 

Thermopile shorting

- clean thermopile connection to the valve. Reconnect.

 

 

 

- replace Oxygen Depletion Sensor System / valve.

 

 

Remote wall switch wire is too

-

shorten wire to correct length or wire gauge.

 

 

long; too much resistance in

 

 

 

 

the system.

 

 

 

 

 

 

 

 

 

Faulty thermostat or switch.

-

replace.

Main burner goes out; pilot goes out.

Insuffi cient air supply

- open window or door. (Use one of the methods described in ANSI

 

Z223.1 Section 5.3 or the applicable local code.)

Out of propane gas.

-

fi ll the tank.

 

 

 

Pilot flame is not large enough.

-

service or replace Oxygen Depletion Sensor System

(Supply pressure too low.)

- correct piping and / or regulator to provide correct pressure.

Pilot goes out when

 

 

System is not correctly

-

purge the gas line.

the gas knob is re-

 

 

purged.

 

 

 

 

leased.

 

 

 

 

 

 

 

 

 

 

 

 

Out of propane gas.

-

fi ll the tank.

 

The gas valve has

 

 

an interlock device

 

 

Pilot flame is not large enough.

-

service or replace Oxygen Depletion Sensor System

which will not al-

 

 

(Supply pressure too low.)

 

 

 

 

low the pilot burn-

 

 

 

 

 

 

 

 

er to be lit until

 

 

 

 

 

 

 

 

 

 

Thermocouple shorting /

- loosen and tighten thermocouple.

the thermocouple

 

 

has cooled. Allow

 

 

faulty.

-

clean thermocouple and valve connection.

approximately 60

 

 

 

 

- replace Oxygen Depletion Sensor System

 

 

 

 

-

test and replace valve.

seconds for the

 

 

 

 

 

 

 

 

 

 

 

 

thermocouple to

 

 

Faulty valve.

-

replace.

cool.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pilot burning; no

 

 

 

Themostat or switch is de-

- connect a jumper wire across the wall switch terminals; if main burner

gas to main burner;

 

 

 

fective.

lights, replace switch / thermostat.

gas knob is on ‘HI’;

 

 

 

 

 

 

Wall switch wiring is defec-

- disconnect wires from valve. Connect a jumper wire across terminals

wall switch / ther-

 

 

tive.

1 & 3; if the main burner lights, check the wires for defects and / or

mostat is on.

 

 

 

 

 

replace wires.

 

 

 

 

 

 

 

 

 

Main burner orifice is

-

remove stoppage in orifi ce.

 

 

 

Faulty valve.

-

replace.

 

 

 

 

 

 

 

 

 

Pilot will not light.

 

Out of propane gas

-

fi ll the tank.

 

 

 

 

No spark at pilot burner

-

check if pilot can be lit by a match

THERMOCOUPLE

THERMOPILE

-

check that the wire is connected to the push button ignitor.

 

 

 

 

 

-

check if the push button ignitor needs tightening.

 

 

 

 

 

 

 

 

 

 

 

 

-

replace the wire if the wire insulation is broken or frayed.

 

 

 

 

 

 

-

replace the electrode if the ceramic insulator is cracked or broken.

 

 

 

 

 

PILOT

-

replace the push button ignitor.

 

 

 

 

 

BURNER

 

 

 

 

No gas at the pilot burner

ELECTRODE

W415-0559 / 02.15.06

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Napoleon Fireplaces GVFS20N, GVFS20P manual Trouble Shooting Guide, Symptom, Problem, Test Solution