16

TROUBLE SHOOTING

SYMPTOM

PROBLEM

TEST SOLUTION

 

 

 

 

 

Flames extinguish during lighting.

Very cold chimney. No draft

- Leave door ajar until fire has caught.

 

established

- check air supply in the room

 

 

 

 

Fire extinguishes once firestarter has

Fuel tank is empty

- Fill tank

burnt off.

 

 

 

Fuel valve is closed.

- Open valve

 

 

 

 

 

 

Main carburetor float not engaging.

- De-press the safety lever

 

 

 

 

 

Control knob is set on “0"

- Adjust control knob to ”1"

 

 

 

 

Fire extinguishes during use.

Fuel tank is empty.

- Fill tank

 

 

 

 

 

Insufficiant draft

- Call your installer

 

 

 

 

Flame is excessely large, smokey and

Fuel adjustment made too quickly.

- Return control knob to “1" ; wait for

sooty.

 

normal combustion. (catalyser should

 

 

glow red).

 

 

- Wait 5 to 15 minutes between each

 

 

adjustment.

 

 

 

 

Stove burns noisily, extinguishes and

Burner contains excess fuel

- Adjust to lower setting. If problem

relights itself.

 

persists call your installer.

 

 

 

 

 

Insufficient fuel

- Check that the de-scaler, the

 

 

carburetor filter and burner pot are

 

 

cleaned.

 

 

 

 

Fire smokes.Soot build up noticed.

Insufficient air supply.

- Increase fresh air supply (open door,

Flame imbalance

 

window ; add make up air supply)

 

 

 

 

 

Downdraft or blockage in chimney

- Check Chimney for Soot build up.

 

 

clean if necessary.

 

 

- Ensure chimney height is sufficient

 

 

and cap is not affected by any nearby

 

 

obstructions.

 

 

- Room is in negative pressure.

 

 

Increase fresh air supply. Check draft

 

 

with draft meter and adjust if not to

 

 

requirements. See page 5.

 

 

 

 

 

Oil flow is too low on 1 setting.

- Adjust low flow rate while control is

 

 

set on “1", call your installer.

 

 

 

 

 

Stove is not level. Flame imbalance.

Check level. Adjust if necessary.

 

 

 

 

 

Catalyser not centered. Uneven fuel

Center catalyser assembly

 

distribution resulting in secondary air

 

 

 

shortage.

 

 

 

 

 

 

 

Insufficient fuel

- Check that the de-scaler, the

 

 

carburetor filter and burner pot are

 

 

cleaned.

 

 

 

15/01/2002~1-1043n°

Coke build up noticed.

Excessive air supply.

 

- Adjust draft.

 

Document

Page 16
Image 16
Napoleon Fireplaces SAVOY OS11 manual Trouble Shooting

SAVOY OS11 specifications

The Napoleon Fireplaces SAVOY OS11 is a remarkable addition to the lineup of premium fireplace solutions, known for its elegant design and superior heating capabilities. This stylish gas fireplace not only enhances the aesthetic of any living space but also offers innovative technologies that ensure efficient and effective heating for your home.

One of the standout features of the SAVOY OS11 is its large viewing area. The expansive glass front allows for an unobstructed view of the mesmerizing flames, creating a stunning focal point in any room. The frameless design provides a sleek, modern appearance that complements a variety of interior styles, from contemporary to traditional.

The SAVOY OS11 is equipped with Napoleon’s patented PHAZER® log set, which perfectly mimics the look of real wood burning. The high-definition, handcrafted logs enhance the realistic appearance of the fire, while the advanced technology behind the flame produces a vibrant and lifelike flame pattern that adds warmth and ambiance to your home.

In terms of heating performance, the SAVOY OS11 boasts impressive efficiency ratings. With an input of up to 30,000 BTUs, this fireplace can effectively heat large areas, ensuring comfort on even the coldest of nights. Its dual burner system provides the option to adjust the flame height and heat output, allowing users to customize their experience based on their specific needs.

Moreover, the latest in safety features ensures peace of mind when using the SAVOY OS11. The fireplace is designed with a safety shut-off valve that automatically turns off the gas supply in the event of a malfunction. Additionally, the unit is equipped with a child safety barrier and a tempered glass front to prevent accidental burns.

Installation and maintenance are made convenient with the SAVOY OS11, as it can be easily integrated into both new and existing homes. The fireplace is compatible with a variety of venting options, giving homeowners flexibility in how they choose to incorporate it into their living space.

Overall, the Napoleon Fireplaces SAVOY OS11 is a perfect blend of sophisticated design and cutting-edge technology. With its impressive heating efficiency, realistic flame presentation, and safety features, it stands out as a leading choice for those looking to elevate their home heating experience.