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10
Troubleshooting
Problem | Possible Causes | Solution |
Low heat / Low flame when | For propane - improper lighting | Ensure lighting procedure is followed carefully. The |
valve turned to high. | procedure. | valve must be in the off position when the tank valve |
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| is turned on. Turn tank on slowly to allow pressure |
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| to equalize. See lighting instructions. |
| For natural gas - undersized supply | Pipe must be sized according to installation code. |
| line. |
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Burners burn with yellow | Possible spider web or other debris. | Thoroughly clean burner venturi. See general |
flame, accompanied by the |
| maintenance instructions. |
smell of gas. |
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Burner will not light with the | Dead battery / or installed incorrectly. | Replace with heavy duty battery. |
igniter, but will light with a |
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match. | Loose electrode wire or switch | Check that electrode wire is firmly pushed onto the |
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| terminal wires. | terminal on the back of the igniter. Check that the |
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| lead wires from the module to the ignition switch (if |
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| equipped) are firmly pushed onto their respective |
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| terminals. |
| Improper gap at electrode tip. | The gap can be adjusted by bending the tip in or out. |
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| Until a spark is achieved. |
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Humming regulator. | Normal occurrence on hot days. | This is not a defect. It is caused by internal vibrations |
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| in the regulator and does not affect the performance |
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| or safety of the gas torch. Humming regulators will |
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| not be replaced. |
Burner output on “high” | Lack of gas. | Check gas level in propane cylinder. |
setting is too low. (Rumbling |
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noise and fluttering blue | Supply hose is pinched. | Reposition supply hose as necessary. |
flame at burner surface.) | Dirty or clogged orifice. | Clean burner orifice. |
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| Spider webs or other matter in venturi | Clean out venturi tube. |
| tube. |
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| Propane regulator in “low flow” state. | Ensure lighting procedure is followed carefully. All |
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| valves must be in the off position when the tank |
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| valve is turned on. Turn tank on slowly to allow |
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| pressure to equalize. See lighting instructions. |
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Pilot will not light. | Lack of gas. | After turning pilot knob to high, wait approximately |
(if equipped) |
| |
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| while pressing igniter. |
| Obstruction in pilot orifice. | Clean pilot orifice. |
| Dirty pilot electrode. | Clean pilot electrode. |
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