Troubleshooting
This section provides you with some troubleshooting information should you encounter installation or operation problems on InstantWave products. If your problems still cannot be remedied after going through the Troubleshooting section, check the FAQs at http://www.ndc.com.tw/support/faq.htm
If you still have a problem, call the reseller from whom you purchased the InstantWave products, or contact NDC technical support for assistance (see Technical Support, page 38).
| Question/Symptom | Answer/Suggested Solution |
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Compatibility Issues: | These situations happen with all USB devices. There |
I. Why is it the | have been some compatibility issues in USB devices |
NWH4010 can be | since USB was first implemented. Please use the |
installed in certain | NWH4010 in compatible USB ports/hubs only. |
machines but not in |
|
others? |
|
II. On some machines, |
|
why is it the NWH4010 |
|
can be installed only on |
|
some specific ports? |
|
III. Why is it the |
|
NWH4010 can be |
|
installed only on some |
|
USB hubs? |
|
|
|
How can I connect the | Go to the Airport Administration Utility and select |
NWH4010 with an Apple | your Base Station. It will ask you for the Base |
Airport Base Station | Station password. Enter the password. The |
using encryption? | Configure Base Station window will come up. At the |
| top, select the Base Station Menu. Select Equivalent |
| Network Password. Enter this as the manual hex key |
| for the NWH4010. Do NOT enter it as the |
| passphrase. |
|
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InstantWave 11Mbps Wireless Networking Cards 35