NEC 1100 - page 185

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Chapter 7Troubleshooting

Clearing a Paper Misfeed

Second Paper Cassette Unit (option)

Remove the cassette cover and pull out Tray2 from the second

paper cassette unit. Press down on the stack of paper until the

paper lifting plate locks.

Remove the stack of paper from the tray and pull the misfed

paper straight out of the printer.

After removing a misfed page, be sure to open the top cover

then close it again to reset the printer.

Contents

Main Page i Safety Information Laser Safety Internal Laser Radiation Laser Safety ii iii iv User Instructions v EC Directive Safety: 73/23/EEC EMC: 89/336/EEC and 93/68/EEC vi Ozone Release vii Welcome Trademark Acknowledgments viii CONTENTS Chapter 1: Introduction Chapter 2: Setting-Up ix Chapter 3: Using the Printer x Chapter 4: Printer Driver xi xii Chapter 5: Printer Status Monitor and Control Panel Chapter 6: Maintenance Chapter 7: Troubleshooting Page Page Page Page 1-1 Fea tu res Features Hardware Software Operating System 1-2 Printer Parts and Accessories Printer Page 1-4 Printer Parts and Accessories Options 1-5 Control Panel Control Panel Indicators 1-6 Control Panel Panel Button Page Page 2-1 Installation Precautions Selecting a Location for the Printer 2-2 Chapter 2Setting-Up Space Requirements 2-3 Power So urce 2-4 Grounding 2-5 Operational Precautions Operating Environment Printer 2-6 2-7 Attention Printer Supplies 2-8 Installing Installing Take the items and accessories shown below out of the carton. Page Page 2-11 Setting-Up Connecting the Power Cord Page Page 2-14 Turning on the Printer 2-15 Testing the Printer Page 2-17 Connecting to a Computer 2-18 Options Second Paper Cassette Unit Space Requirements Page 2-20 2-21 Face-Up Tray Space Requirements Page 2-23 Expansion Memory Page 2-25 2-26 Page Page Page Page Page 3-2 Using the Panel Button Job Cancel Print Configuration Page Form Feed 3-3 Printing Paper Type 3-4 Size Standard sizes 3-5 Envelope and Custom Size 3-6 Printable Area This printer is designed to print on paper with a 4 mm (0.16 in.) margin on all sides. 3-7 Loading Paper 3-8 Loading Paper onto Tray1 3-9 Page 3-11 Adjust the paper guides so that both sides of the paper are secure. Printing on Envelopes The manual feed tray supports Commercial 10, Monarch, DL, C5, and B5 envelopes. Page 3-13 Loading Paper onto Tray2 (Option) Page 3-15 Page 3-17 Selecting Output Direction (Printed Side Up or Down) Selecting Output Direction (Printed Side Up or Down) 3-18 Page Page 4-1 Introduction Introduction 4-2 System Requirements System Requirements 4-3 Installing the PagePro 1100 Printer Driver Under Windows 95/Windows 98/ Windows NT 4.0 4-4 To Install the PagePro 1100 Printer Driver Using the Installer (Auto Run) Page 4-6 4-7 4-8 To Install the PagePro 1100 Printer Driver Using Plug-and-Play 4-9 4-10 To Install the PagePro 1100 Printer Driver Using the Add Printer Wizard Click Start, point to Settings, and then click Printers. Turn on your computer and start up Windows 95 or Windows 98. Insert the CD-ROM labeled When the initial screen appears, click Quit to close it. Page 4-12 Installing the PagePro 1100 Printer Driver Under Windows 3.1 Installing the PagePro 1100 Printer Driver Under Windows 3.1 Page Page 4-15 Installing the PagePro 1100 Printer Driver Under Windows 3.1 4-16 Displaying the PagePro 1100 Printer Driver Setup Dialog Displaying the PagePro 1100 Printer Driver Setup Dialog To Display the Printer Driver Setup Dialog Under Windows 95/Windows 98 Page 4-18 Displaying the PagePro 1100 Printer Driver Setup Dialog To Display the Printer Driver Setup Dialog Under Windows NT 4.0 Page Page Page Page 4-23 Using the PagePro 1100 Printer Driver Setup Dialog Common Buttons 4-24 Using the PagePro 1100 Printer Driver Setup Dialog Paper Paper Si ze 4-25 Edit Custom... 4-26 4-27 Fit to Paper Orientation 4-28 Paper Source Media Type Scaling Copies 4-29 Collate at Printer 4-30 Page Layout N-up 4-31 4-32 Waterm ark 4-33 4-34 Using the PagePro 1100 Printer Driver Setup Dialog 4-35 4-36 Quality Toner Save Fine-Art 4-37 Toner Density All Raster Resolution Font Device Option Input Option Memory Option 4-39 Uninstalling the Printer Driver Uninstalling the Printer Driver To Uninstall the PagePro 1100 Printer Driver (Windows 95/Windows 98/Windows NT 4.0) 4-40 Uninstalling the Printer Driver To Uninstall the PagePro 1100 Printer Driver (Windows 3.1) Page 4-42 Loading and Unloading the Status Monitor 4-43 To Load the Status Monitor from the DOS Prompt To Remove the Status Monitor from Memory 4-44 Accessing the Printer Control Panel To Access the Printer Control Panel To Exit the Printer Control Panel 4-45 Using the Printer Control Panel 4-46 Getting Around in the Printer Control Panel About profiles 4-47 To save a profile 4-48 To open a profile Page 4-50 Printer Control Panel Screens 4-51 4-52 4-53 Font Screen 4-54 Output Quality Screen 4-55 Counter Screen 4-56 Configuration Screen 4-57 Other Screen 4-58 Using the Status Display To Display the Status Display 4-59 4-60 Page Page 5-1 Using the Status Monitor Using the Status Monitor Starting Up the Status Monitor 5-2 5-3 Using the Status Monitor To Start Up the Status Monitor Under Windows 3.1 To Hide the Status Monitor To Exit the Status Monitor 5-4 Using the Status Monitor 5-5 5-6 Using the Control Panel Starting Up the Control Panel Using the Control Panel 5-7 Paper 5-8 5-9 Printer Setting 5-10 5-11 Test Print 5-12 Counter 5-13 Configuration Page Page Page 6-1 Replacing the Toner Cartridge Replacing the Toner Cartridge To Replace the Toner Cartridge 6-2 6-3 Replacing the Toner Cartridge 6-4 Page Page 6-7 Replacing the Drum Cartridge Replacing the Drum Cartridge To Replace the Drum Cartridge 6-8 Page Page 6-11 6-12 Page Page 6-15 Cleaning the Printer Cleaning the Printer Cleaning the Outside of the Printer ATTENTION Page 6-17 Page Page Page Page Page Page 7-2 7-3 Page 7-5 Clearing a Paper Misfeed Page Page Page Page 7-10 Print Quality Problems 7-11 7-12 7-13 7-14 7-15 No Output Note 7-16 7-17 Indicator Lights (Printer Messages) Indicator Light Patterns 7-18 Standard Status Patterns 7-19 Operator Call Patterns 7-20 7-21 Call for Service Patterns 7-22 Page Page 8-1 PagePro 1100 Printer PagePro 1100 Printer 8-2 PagePro 1100 Printer Page 8-4 Second Paper Cassette Unit (Option) External dimensions and weight (without paper cassette): Second Paper Cassette Unit (Option) 8-5 Expansion Memory (DIMM: option) Expansion Memory (DIMM: option) 8-6 Interface Connector and Cable Interface Connector and Cable Be sure to use only a parallel interface cable that meets the specifica- tions described below. Page Page A-1 Glossary A-2 A-3 A-4 A-5 Page Page Page B-1 Index C D E F G I N O U P S 4121-7703-011999. 11