Volume/Contrast Adjustments

To adjust Ring Volume

When phone is ringing. (internal or external)

Press to adjust ring volume up or down

To adjust Handset or Speakerphone Volume

When on a call, (Handset or Speakerphone)

Press to adjust caller’s volume up or down.

To Adjust the Display Contrast

With phone not in use.

Press to adjust the display from light to dark

Answering Calls

To answer Internal calls

When phone beeps, lift the handset or answer hands free.

The Mic lamp must be on for callers to hear you hands free

To Answer External calls

When phone rings, lift the handset or press the Speaker button to answer hands free

The Mic lamp must be on for callers to hear you hands free

Making Calls

To place Internal calls

Press the DSS button of the person you wish to call, lift the handset or talk hands free

Lift the Handset or press speaker and dial the 3- Digit Extension Number.

Soft keys allow options, Toggle Ring/Voice, MW (turn message waiting lamp on), or Vmsg (leave Voice mail Message)

To Place External Calls

Press the idle line key and dial the Telephone Number, lift the Handset or talk hands free.

Lift the Handset or press Speaker, dial “9” and the Telephone Number.

Transferring Calls

To transfer a call to another extension

With the call in progress, press the DSS button for the extension you want to transfer to.

Or press the Transfer button and dial the 3-digit Extension Number to want to transfer to.

You may announce the caller

To return to the original party, press the flashing line key or Conf key

Hang-up the handset to complete the transfer.

To transfer directly to Voicemail

With the call in progress,

Press the DSS button for the extension.

Or press Transfer, Dial the 3-digit Extension Number

Dial 8

Hang-up the handset to complete the transfer

Placing Callers on Hold

To Place a caller on Hold

With the call in progress, press the Hold button

To return to the call (from your extension or any other extension) press the blinking line key that the caller is on.

Calls will recall to your extension if not answered within the preprogrammed time limit.

To place caller on exclusive hold

With the call in progress, press the Feature and Hold buttons.

To return to the call (from your extension only) press the blinking line key that the caller is on.

Calls will recall to your extension if not answered within the preprogrammed time limit.

Conference Calls

To make a conference call

With the first call in progress, press the Conference key.

Dial the second party (internal or external)

Press the Conference key

Add the third/fourth party (internal or external) Pressing the Conference key after each one

Press the Begin soft key or the Conference key to connect all parties together

by Jerry W. Sharp, 9/14/07 Page 2 of 4

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NEC 16D and 8D Volume/Contrast Adjustments, Answering Calls, Making Calls, Transferring Calls, Placing Callers on Hold