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NEC 5330 IP Opening the PC Companion Application

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5330/5340 IP Phones – User Guide

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6. To launch the PC Companion Application, click the Windows Start menu and navigate to

Mitel -> Mitel 5330 5340 PC Companion Application.

7. In the PC Companion application, do the following:

a) Select PC Connectivity from the menu on the left.

b) Enter the IP Address field you recorded in Step 2 in Configuring the PC Companion

on Your Phone.) Enter the password you selected in Step 4 in Configuring the PC

Companion on Your Phone or use the default password.

8. Click Connect.

The PC Companion Application connects with the 5330/5340 IP phone.

Notes:

• The PC Companion application is started every time you log in or your PC is restarted.

• If your PC Companion Application is not connecting to your phone (for example, if your

programmed feature Keys are disabled or you receive an error message upon start-up),

contact your administrator.

• To ensure that the PC Companion Application displays properly, verify that your screen

meets the minimum VGA screen requirements documented in the Installation Guide.

Opening the PC Companion Application

You can open the PC Companion Application in one of the following ways:

• Double-click the Tool tray icon ( ) or desktop shortcut icon ( ).

• Select your Windows Start menu, select Programs, then Mitel, then PC Companion

Application.

• From your phone’s default Phone window, press the blue Applications key, and then

press Launch PC Application.

• Press the PC App programmed feature key (if available) from your phone’s default

Phone window.

Contents

Main Page Page Page Page Page Page ABOUT YOUR PHONE Page Elements of Your Phone Ring/Message indicators For Users on Resilient 3300 ICP Systems Mitel Line Interface Module TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Protect your hearing Adjust the viewing angle USING YOUR DEFAULT PHONE WINDOW AND KEYS Getting Started with Your Phone Page ABOUT YOUR PHONE APPLICATIONS Using the Settings Application Using the Call History Application Page Getting Help Tips for Setting up your Phone CUSTOMIZING YOUR PHONE Using the Dial Pad to Enter Information Using the On-Screen Keyboard to Enter Information Specify User Information Specify Language Specify Display Brightness and Contrast Specify Audio Feedback Options Specify Text Size Specify Call Notification Behavior Adjust the Ringer Enable a Screen Saver (5340 only) Program Receipt of External Messaging Enable URL Displays on your Phone Enable PC Connectivity USING THE PC COMPANION APPLICATION About the PC Companion Application Configuring the PC Companion Application on Your Phone Installing the PC Companion Application Opening the PC Companion Application Programming Feature Keys Using the PC Companion Application Clearing, Editing or Copying Key Programming PROGRAMING FEATURES ON YOUR KEYS Tips on Programming Features Page Page Program Feature Keys Using the Settings Application Clear Programming from a Key SETTING UP YOUR CONTACT LIST (5340 ONLY) Adding names to your contact list Editing information in your contact list MAKING AND ANSWERING CALLS Dial from your People Application (5340 IP Phone only) Phone Book Answer a call End a call Redial Redial - Saved Number Handsfree Operation Auto-Answer Using the Analog line CALL HANDLING Hold Mute Transfer Conference Conference Split Add Held Swap Call Forwarding Page Page Page USING OTHER FEATURES Account Codes ACD Attendant Call Hold - Remote Retrieve Callback Call Forward - Remote (I'm Here) Call Forward - End Chaining Call Forward - Forced Call Forward - Override Call Park Call Pickup Campon Direct Paging Page Page Page Do Not Disturb Emergency Calls Page Float Keys (5340 IP Phone) Page Page Group Listen Group Paging / Meet Me Answer Headset Operation Hot Desking Hot Desk Remote Logout Hot Desk - PIN Change Make Busy Message Waiting Indicator Messaging - Advisory Messaging - Callback Page Messaging - Cancel Callback Messaging - Cancel All Callbacks Music Night Answer Override (Intrude) Paging Record a Call Reminder Speak@Ease Speed Call Tag Call Trunk Flash VISUAL VOICE MAIL (5340 IP Phone Only) Set up your mailbox Enable Visual Voice Mail Opening the Visual Voice Mail application Log into your mailbox from your own extension Log into your mailbox from another extension Log out of your mailbox About the Visual Voice Mail main window Display message details Play a voice message Dial message sender Save a message Delete a message Add a message sender to your contacts list Forward a message to another mailbox Forward a message to your email address USING YOUR PHONE WITH THE 5310 IP CONFERENCE UNIT Mute the conference unit USING THE LINE INTERFACE MODULE Making and Answering Calls Using the Analog key Making and Answering Calls Using the Failover Mode USING YOUR PHONE WITH THE CORDLESS MODULE AND ACCESSORIES Page Handset/Headset Combinations Pairing the Cordless Module and Accessories Pairing a Cordless Accessory with the Cordless Module Cordless Module LED Indicators Using a Cordless Device as a Remote Control USING THE CORDLESS HANDSET Elements of the Cordless Handset Answer a call Hang up Dialing Auto Dial Disabled Dialing Auto Dial Enabled Alerting Tones and LEDs Cordless Handset LEDs USING THE CORDLESS HEADSET Answer a call Hang up Dialing Auto Dial Disabled Dialing Auto Dial Enabled Headset Alerting Tones and LEDs Cordless Headset LEDs USING THE CORDLESS DEVICES APPLICATION Viewing Cordless Module Information Low Battery Level Auto Dial