Warranty Registration
You must register your system online at:
http://www.necsam.com/registration
Upon receipt of the registration information, you will be registered for ServerCare Service. Registration automatically registers your system for the program, providing you with product updates and program information.
Service and Support Options
Once registered for the ServerCare Service Support program, NEC Solutions (America) offers a variety of optional service and support programs. These programs may be purchased directly from NEC Solutions (America), separately or in combination.
EXTENDED WARRANTY
♦2 year – Extends Standard Warranty for year 2.
♦2 and 3 year – Extends Standard Warranty for years 2 and 3.
HARDWARE TELEPHONE SUPPORT COVERAGE
♦24 Hours/Day, 7 Days/Week, Support Coverage
CRU ADVANCE SHIP PROGRAM:
Authorizes the advance shipment of replacement CRU parts prior to receiving the defective CRU. Note: Must also purchase 24/7 Hardware Telephone Support Coverage.
♦7 Day/ Next Day Parts Delivery.2
2If defective CRU is not returned to NECSAM within 10 business days, customer will be charged the list price for the replacement part. All Service response times are contingent upon parts availability. Call for support must be received by 3:00pm, PST.
