ONSITE NEXT BUSINESS DAY SERVICE UPGRADES:
An authorized service technician will be onsite the following business day, once a service call is deemed necessary following
♦5 Days/ 9 hours a day/ Next Business Day response. Purchased on yearly basis.3
OPTIONAL HARDWARE SPARES AVAILABLE FOR PURCHASE
3NECSAM will use commercially reasonable best efforts to provide next business day onsite service provided call for support is received by 3:00pm PST, Monday through Friday. NECSAM is not responsible for service calls missed outside the control of NECSAM. If your location is outside of an NECSAM authorized third party provider’s service coverage area, the response time may be longer and/or an additional travel charge may be assessed. In some cases, onsite service may not be available. All service response times are contingent upon parts availability.
