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i-Series manual ACD User Guide, 92600ACDU03
Models:
i-Series
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Issue
Rest Mode
Page 1
Image 1
ACD
User Guide
92600ACDU03
Page 2
Page 1
Image 1
Page 2
Contents
92600ACDU03
ACD User Guide
Answering Outside Calls
Answering Calls
Log In or Out of Your ACD Group
Keyset
Work Time
Handling Your Calls
Keyset
DSL or SLT
Handling Your Calls cont’d
Rest Mode
SLT/DSL
Keyset
Keyset
Handling Your Calls cont’d
SLT/DSL
Keyset
Check the Status of the ACD Group
Reroute Your Calls
Transfer
Handling Your Calls cont’d
Handling Your Calls cont’d
Call your Supervisor by an Emergency Call
P/N 92600ACDU03
Issue
April
TEL 203-926-5400 FAX