Handling Your Calls (cont’d)
Activate Work Time:
Keyset
1. (Work Time).
OR
1. + .
SLT/DSL
1.Lift handset.
2.Dial .
Cancel Work Time:
Keyset
1. (Work Time).
OR
1. + .
SLT/DSL
1.Lift handset.
2.Dial .
Rest Mode
Rest Mode temporarily logs your phone out of your ACD Group. This may be required if you get called away for your desk. There are two types of Rest Mode - Manual and Automatic. Manual Rest Mode allows you to temporarily log out of your ACD Group. When Automatic Rest Mode is