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Section 5

Troubleshooting and Repair

This section focuses on providing you with some information on notebook basic trouble- shooting as well as the BIOS POST error codes and messages.

SERVICE INFORMATION

NEC service and information telephone numbers are listed in the following table.

Table 5-1 NEC Service and Information Telephone Numbers

Service

Call

 

 

To order NEC spare parts

In the U.S., call 1(800) 632-4525

To order options in the U.S.

Local Sales Office

 

 

To access the NEC Electronic Bulletin Board

1(508) 635-4706

System (BBS)

 

 

 

To download files - provides software drivers

1(508) 635-4706

and the latest ROM BIOS

 

 

 

NEC Service

In the U.S., call 1(800) 632-4525

 

 

Listen to the automated attendant and select the appropriate menu to reach one of

the following departments:

Information Center - literature, dealer locations, sales leads, response to ads

NSRC (National Service Response Center) - questions other than products, spare parts or technical support

Service Contracts

TSC (Technical Support Center) - technical support for everyone else

FastFactsTM - automated service that sends

In the U.S. and Canada, call 1(800) 366-

the latest information about NEC products to

0476

the fax machine 24 hours a day

Outside U.S.,

 

 

 

Canadian Inquiries

1(416) 795-3554

 

 

Technical Support

1-800-632-4525

 

 

TECHNICAL SUPPORT

NEC Technologies Technical Support Center (TSC) provides an E-mail service for Internet users besides the support listed in Table 5-1. Technical questions regarding NEC products can be sent over the Internet system to TSC. The Internet address is as follows:

tech-support@neccsd.com

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NEC NEC Computer Systems Division, Packard Bell NEC, Inc warranty Service Information, Technical Support, Service Call

NEC Versa 2500 Series User's Guide 25-10584-00, NEC Computer Systems Division, Packard Bell NEC, Inc specifications

NEC Computer Systems Division was a prominent entity in the realm of personal computing, renowned for its innovative products and advanced technologies. One of its most notable contributions to the market was the Packard Bell NEC, Inc., a brand that combined the strengths of two industry giants to offer cutting-edge computing solutions. Among the various products offered by this partnership, the NEC Versa 2500 Series stood out as a noteworthy achievement, embodying a blend of portability, performance, and user-centric design.

The NEC Versa 2500 Series was designed primarily for business and professional users who required a reliable and efficient mobile computing solution. Its main features included a sleek and lightweight design, making it easy for users to carry the device wherever their work took them. The laptop was equipped with a robust Intel processor, delivering commendable performance for a variety of applications, from word processing to graphics design.

One of the defining characteristics of the Versa 2500 Series was its versatility. Featuring a modular bay design, users could customize their system with a variety of add-ons such as additional drives, batteries, or even a second hard drive. This allowed professionals to tailor their device to better meet their specific needs, enhancing productivity on the go.

In terms of display, the NEC Versa 2500 Series boasted a vibrant screen that provided clear and bright visuals, essential for presentations and detailed work. The keyboard was ergonomic, ensuring comfortable typing for extended periods, a crucial aspect for business users who often found themselves working long hours. Additionally, the laptop included a range of connectivity options, such as USB ports, a floppy disk drive, and expansion slots, making it easy to link with other devices and peripherals.

The NEC Versa 2500 Series also incorporated advanced technologies that enhanced its performance and user experience. Its energy-efficient design contributed to longer battery life, allowing users to work uninterrupted even while traveling. The inclusion of NEC’s proprietary software solutions further optimized the device's performance, ensuring smooth operation and increased efficiency.

In summary, the NEC Versa 2500 Series, under the umbrella of NEC Computer Systems Division and Packard Bell NEC, Inc., offered a compelling combination of features, technologies, and characteristics that catered to the needs of mobile professionals. With its emphasis on portability, modularity, and efficiency, the Versa 2500 Series solidified its position as a preferred choice for those seeking a dependable mobile computing solution in the competitive landscape of the late 1990s and early 2000s.