Reference Manual for the ADSL Modem Wireless Router DG834G

Troubleshooting Internet Browsing

If your modem router can obtain an IP address but your computer is unable to load any Web pages from the Internet:

Your computer may not recognize any DNS server addresses.

A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP will provide the addresses of one or two DNS servers for your use. If you entered a DNS address during the modem router’s configuration, reboot your computer and verify the DNS address as described in “Preparing a Computer for Network Access” in Appendix C. Alternatively, you can configure your computer manually with DNS addresses, as explained in your operating system documentation.

Your computer may not have the modem router configured as its TCP/IP modem router.

If your computer obtains its information from the modem router by DHCP, reboot the computer and verify the modem router address as described in “Preparing a Computer for Network Access” in Appendix C.

Troubleshooting a TCP/IP Network Using the Ping Utility

Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP network is made very easy by using the ping utility in your computer.

Testing the LAN Path to Your Router

You can ping the router from your computer to verify that the LAN path to your router is set up correctly.

To ping the router from a PC running Windows 95 or later:

1.From the Windows toolbar, click the Start button and select Run.

2.In the field provided, type Ping followed by the IP address of the router, as in this example:

ping 192.168.0.1

3.Click OK.

You should see a message like this one:

Pinging <IP address> with 32 bytes of data

Troubleshooting

8-7

v1.0, October 2006

Page 151
Image 151
NETGEAR DG834G manual Troubleshooting a TCP/IP Network Using the Ping Utility, Troubleshooting Internet Browsing

DG834G specifications

The NETGEAR DG834G is a versatile and reliable wireless ADSL modem/router that has gained popularity among both home and small office users. Designed to offer high-speed internet connectivity and robust network capabilities, the DG834G provides an ideal solution for users looking for both performance and convenience.

One of the standout features of the DG834G is its ADSL2/2+ compatibility, supporting download speeds of up to 24 Mbps and upload speeds of up to 1 Mbps. This makes it well-suited for activities such as streaming high-definition video, online gaming, and video conferencing. The device also ensures a reliable connection, thanks to its built-in Quality of Service (QoS) capabilities, which prioritize bandwidth allocation for critical applications.

The DG834G incorporates 802.11g wireless technology, offering wireless data transfer rates of up to 54 Mbps. This allows users to connect multiple devices to the network without experiencing significant drops in speed. Additionally, the router features a range of up to 150 feet indoors and 300 feet outdoors, ensuring robust coverage for most home and small office environments.

Security is a key focus in the design of the DG834G. The router supports Wi-Fi Protected Access (WPA) and Wired Equivalent Privacy (WEP) encryption protocols, helping to safeguard the network from unauthorized access. Users can also take advantage of the device’s firewall features, such as Stateful Packet Inspection (SPI), to protect against potential online threats.

Installation and setup of the DG834G are user-friendly, featuring a web-based interface that simplifies the configuration process. This allows users to easily manage their network settings, configure parental controls, and set up guest access for visitors without compromising the primary network.

The DG834G also includes four Ethernet ports, enabling wired connections for devices that require a stable and high-speed connection, such as gaming consoles or desktop computers. This flexibility in connectivity options enhances the device’s utility for diverse networking needs.

Overall, the NETGEAR DG834G is a powerful and reliable ADSL modem/router that combines advanced features, robust security, and ease of use. Its combination of high-speed internet support and versatile connectivity options makes it an excellent choice for users looking to enhance their home or small office network.