Troubleshooting Tips

If you have problems getting wirelessly connected to your network, try the tips below.

Symptom

Cause

Solution

The LED on the

The wireless USB

• Remove and reinsert the wireless USB

wireless USB

adapter cable is not

adapter USB cable.

adapter is off

inserted into the

• Check the device manager in Windows

 

USB port properly

to see if the wireless USB adapter is

 

or the proper

properly recognized in the Windows

 

MA101 USB

operating system. Reload the driver if

 

Adapter software is

necessary.

 

not loaded.

• Try to install the MA101 on a different

 

 

 

 

USB port on your system if one is

 

 

available.

 

 

 

I am connected

This could be a

• Check to make sure that the access point

to a wireless

physical layer

is connected to the Ethernet network.

network

problem or a

• Make sure that the IP addresses and the

through an

network

Windows networking parameters are all

access point,

configuration

configured correctly. Please refer to

but I cannot see

problem.

“Preparing Your PCs for Network

the other

 

Access” on page 41.

computers on

 

 

the Ethernet

 

 

side of the

 

 

network.

 

 

 

 

 

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NETGEAR MA101 manual Troubleshooting Tips, Symptom Cause Solution