Troubleshooting Tips, Technical Support | NETGEAR WG102 specification

Troubleshooting Tips

Here are some tips for correcting simple problems you may have.

No lights are lit on the access point.

The access point has no power.

•Make sure the power cord is connected to the access point and plugged in to a working power outlet or power strip.

•Make sure you are using the correct NETGEAR power adapter supplied with your access point.

The Ethernet light is not lit.

There is a hardware connection problem.

•Make sure the cable connectors are securely plugged in at the access point and the network device (hub, switch, or router).

•Make sure the connected device is turned on.

The WLAN light is not lit.

The access point’s antennas are not working.

•If the Wireless LAN activity light stays off, disconnect the adapter from its power source and then plug it in again.

•Make sure the antennas are tightly connected to the WG102.

•Contact NETGEAR if the Wireless LAN light remains off.

I cannot configure the access point from a browser.

Check these items:

•The WG102 is properly installed, LAN connections are OK, and it is powered on. Check that the LAN port LED is green to verify that the Ethernet connection is OK.

•If you are using the NetBIOS name of the WG102 to connect, ensure that your PC and the WG102 are on the same network segment or that there is a WINS server on your network.

2005-11

•If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address in the range of the WG102. The WG102 default IP Address is 192.168.0.229 and the default Subnet Mask is 255.255.255.0. The WG102 default setting is for a static IP address. If the network where you are connecting it is using DHCP, configure it accordingly. See the Reference Manual on the Resource CD for ProSafe Wireless Access Point for more details.

I cannot access the Internet or the LAN with a wireless capable computer.

There is a configuration problem. Check these items:

•You may not have restarted the computer with the wireless adapter to have TCP/IP changes take effect. Restart the computer.

•The computer with the wireless adapter may not have the correct TCP/IP settings to communicate with the network. Restart the computer and check that TCP/IP is set up properly for that network. The usual setting for Windows on the Network Properties is set to “Obtain an IP address automatically.”

•The access point’s default values may not work with your network. Check the access point default configuration against the configuration of other devices in your network.

•For full instructions on changing the access point’s default values,

see the Reference Manual on the Resource CD for ProSafe Wireless Access Point.

Technical Support

Thank you for selecting NETGEAR products.

To register your product, go to: http://www.NETGEAR.com/register Go to http://www.NETGEAR.com/support for support information.

This symbol was placed in accordance with the European Union Directive 2002/96 on the Waste Electrical and Electronic Equipment (the WEEE Directive). If disposed of within the European Union,

this product should be treated and recycled in accordance with the laws of your jurisdiction implementing the WEEE Directive.

NETGEAR is a registered trademark of NETGEAR, Inc. in the United States and/or other countries. Other brand and product names are trademarks or registered trademarks of their respective holders. Information is subject to change without notice.

WG102 specifications

The NETGEAR WG102 is a robust and versatile wireless access point designed to enhance network connectivity in a variety of environments, from small businesses to larger enterprise settings. This device is well-regarded for its ease of use, reliable performance, and a feature set that caters to both basic and advanced networking needs.

One of the key features of the WG102 is its support for the IEEE 802.11g standard, which provides data rates of up to 54 Mbps. This makes it suitable for high-speed internet access and seamless data transfer for users connected to the network. Additionally, the WG102 is backward compatible with the 802.11b devices, ensuring that existing hardware can be integrated into the network without issues, thereby protecting investment in older technology.

The WG102 also excels in its deployment flexibility. With Power over Ethernet (PoE) support, installation becomes significantly easier, as the access point can receive power through the Ethernet cable, eliminating the need for additional power outlets. This feature is particularly advantageous in locations where power supply access is limited or where aesthetic considerations are key.

Security is a vital aspect of any network, and the WG102 does not disappoint. It supports Wi-Fi Protected Access (WPA and WPA2) for secure wireless communications, ensuring that user data is encrypted and protected from potential threats. The device also features WEP encryption, allowing users to implement various security measures based on their specific needs.

The WG102's management capabilities include a web-based interface, enabling administrators to configure settings easily and monitor network performance. The device supports VLAN tagging, which can help in segmenting network traffic for better performance and security. The ability to manage multiple access points through a single interface also streamlines network management.

In terms of physical characteristics, the NETGEAR WG102 is designed for durability and reliability. Its compact form factor allows for discreet installation, whether mounted on a ceiling, wall, or placed on surfaces.

Overall, the NETGEAR WG102 is a dependable access point that offers a combination of speed, security, and ease of management, making it an excellent choice for those looking to enhance their wireless networking capabilities.

NETGEAR WG102 manual Troubleshooting Tips, Technical Support

Models: WG102