21
Phoning Technical Support
You can also phone (800) 800-9599 and ask for Technical Support. Be
prepared with the following information when you call:
❏Model name of the terminal.
❏Release ofNCDware you are running.
❏Release of WinCenter you are running.
❏Host system you are on.
❏Hardware configuration of the WinCenter server, if applicable.
❏Operating system running on your host system.
❏Release of the X Window System you are running on theUNIX
host.
❏If the problem involves a third-party application, the name of
the application and which version you are running.